Store Assistant

RJ Variety Store; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail establishment in Iloilo City is looking for a Store Assistant to ensure excellent customer service and assist with sales and inventory tasks. The ideal candidate will have strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment. Previous retail experience is a plus. This role offers the opportunity to develop skills in a vibrant store atmosphere.

Qualifications

• Strong communication and interpersonal skills.
• Basic numeracy and computer skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet and assist customers, addressing inquiries.
• Operate cash registers and handle transactions accurately.
• Stock shelves and ensure product availability.

Skills

Strong communication skills

Interpersonal skills

Customer-focused attitude

Attention to detail

Organizational skills

Job description

A Store Assistant plays a vital role in the smooth operation of a retail store, ensuring excellent customer service, maintaining store standards, and assisting with sales and inventory tasks.

Customer Service

• Greet and assist customers, addressing inquiries and providing product recommendations.
• Handle customer complaints or issues professionally and escalating when necessary.
• Ensure a positive shopping experience for all customers.

Sales Support

• Assist in achieving sales targets by promoting products and special offers.
• Upsell or cross-sell items to maximize sales opportunities.
• Operate cash registers and handle transactions accurately.

Inventory Management

• Stock shelves, organize displays, and ensure product availability.
• Monitor inventory levels and report shortages or restocking needs.
• Assist with stock deliveries, unpacking, and storage.

Store Maintenance

• Ensure the store is clean, tidy, and visually appealing.
• Maintain and replenish display areas as per store standards.
• Follow health and safety regulations to ensure a secure shopping environment.

Team Collaboration

• Work closely with other store staff to achieve daily objectives.
• Participate in team meetings and training sessions.
• Support new staff during onboarding and training.

Qualifications

• Strong communication and interpersonal skills.
• Basic numeracy and computer skills.
• Customer-focused attitude and problem-solving ability.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Attention to detail and organizational skills.

Preferred Experience

• Previous retail or customer service experience is an advantage but not required.
• Familiarity with inventory management systems is a plus.

Physical Requirements

• Ability to stand for extended periods.
• Capability to lift and move products when required.