Storage Specialist: Customer Service & In-Store Sales

Loc&Stor 24/7, Inc.; Pasig; On-site; PHP 240,000 - 300,000; Full time

Job summary

A leading self-storage company in the Philippines is seeking a Storage Specialist to provide top-notch customer service, manage documentation, and ensure facility operational goals are met. You will build relationships with clients, handle administrative duties, and assist in facility maintenance. The ideal candidate has a bachelor's degree, customer service experience, and proficiency in M365 tools. This role demands attention to detail and strong interpersonal skills.

Qualifications

• Bachelor’s degree or equivalent required.
• Experience in customer service or related fields is essential.
• Knowledge of M365 including Excel and SharePoint is required.
• Strong written and verbal communication skills are critical.
• Ability to work as a team player, with minimal supervision.

Responsibilities

• Provide exceptional customer service and build strong relationships.
• Accurately enter customer details into the management system.
• Ensure accurate reporting and explain discrepancies as needed.
• Support development and documentation of operational procedures.
• Promote products through various communication channels.
• Resolve customer inquiries professionally both in person and on the phone.
• Maintain supplies of moving and packing materials.
• Conduct site inspections and support audits of facility operations.

Skills

Customer focus

Excellent communication skills

Attention to detail

Interpersonal skills

Proficiency in M365

Education

Bachelor's degree or equivalent

Job description

A leading self-storage company in the Philippines is seeking a Storage Specialist to provide top-notch customer service, manage documentation, and ensure facility operational goals are met. You will build relationships with clients, handle administrative duties, and assist in facility maintenance. The ideal candidate has a bachelor's degree, customer service experience, and proficiency in M365 tools. This role demands attention to detail and strong interpersonal skills.