Self-Storage Customer Success Specialist

Loc&Stor 24/7, Inc; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A self-storage company is seeking a Storage Specialist to provide exceptional customer service and administrative support. Responsibilities include managing customer relationships, handling inquiries, and maintaining facility documentation. The ideal candidate should have a bachelor’s degree, experience in customer service, and proficiency in M365 tools. Strong communication and interpersonal skills are essential for success in this role.

Qualifications

• Must possess at least a bachelor’s degree or equivalent.
• Proven experience handling customer service or equivalent.
• Excellent written and verbal communication skills.

Responsibilities

• Provides world-class customer service and builds stronger customer relationships.
• Enters customer details accurately into the management system.
• Supports the development and documentation of company operational procedures.
• Promotes company products via email and phone.

Skills

Customer service

Communication skills

Attention to detail

Team player

Interpersonal skills

Education

Bachelor’s degree or equivalent

Tools

M365 (Excel, SharePoint, Word)

Job description

A self-storage company is seeking a Storage Specialist to provide exceptional customer service and administrative support. Responsibilities include managing customer relationships, handling inquiries, and maintaining facility documentation. The ideal candidate should have a bachelor’s degree, experience in customer service, and proficiency in M365 tools. Strong communication and interpersonal skills are essential for success in this role.