Steward

Mandarin Oriental Group; Manila; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

MOstay

Learning & Development

Health & Colleague Wellness

Job summary

Mandarin Oriental Makati invites a Steward to join our pre-opening team in Manila, supporting daily stewarding operations to ensure top hygiene and efficiency across kitchens. The role covers pre-opening setup, dishwashing, sanitation, waste control, stock management and safety compliance; you will work with culinary and F&B colleagues to deliver luxury service.

Experience in luxury hotels is preferred; flexible hours, weekends, and holidays.

Qualifications

• Previous experience in stewarding, kitchen operations, or a similar role is preferred.
• Basic knowledge of hygiene, sanitation, and food safety practices.
• Experience in a luxury hotel or hospitality environment is an advantage.

Responsibilities

• Assist in the setup and organization of stewarding areas.
• Perform dishwashing, cleaning, and sanitation of kitchen equipment and areas.
• Maintain cleanliness and hygiene standards across all kitchens and back-of-house facilities.

Skills

Teamwork

Attention to detail

Fast-paced environment

Tools

HACCP knowledge

Job description

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makatiis an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 275 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.

The Role

The Steward will be an integral member of the pre-opening team, supporting the daily stewarding operations to ensure exceptional standards of cleanliness, hygiene, and efficiency across all kitchen and back-of-house areas. This role contributes to delivering a seamless and safe culinary environment in line with Mandarin Oriental’s commitment to excellence and supports the successful opening of Mandarin Oriental Makati, Manila.

Key Responsibilities

Pre-Opening Support

• Assist in the setup and organization of stewarding areas, including equipment, cleaning stations, and storage areas.
• Support initial preparation activities to ensure operational readiness prior to hotel opening.
• Participate actively in onboarding and training programs.

Daily Operations

• Perform dishwashing, cleaning, and sanitation of kitchen equipment, utensils, and working areas.
• Maintain cleanliness and hygiene standards across all kitchens and back-of-house facilities.
• Properly handle, store, and use cleaning chemicals and supplies in accordance with standards.
• Ensure timely removal and proper segregation of waste.

Operational Support

• Ensure adequate stock of clean kitchenware, utensils, and equipment for kitchen operations.
• Assist in the safe handling and storage of kitchen equipment.
• Support inventory control of stewarding supplies and report shortages when necessary.

Compliance & Safety

• Adhere strictly to HACCP, food safety, and hygiene standards.
• Follow all health and safety procedures to maintain a safe working environment.
• Report any maintenance, hygiene, or safety concerns promptly to the Steward Supervisor.

Collaboration

• Work closely with the stewarding team, culinary, and food & beverage colleagues to ensure smooth operations.
• Support team efforts in delivering efficient and seamless service.

Qualifications & Experience

• Previous experience in stewarding, kitchen operations, or a similar role is preferred.
• Basic knowledge of hygiene, sanitation, and food safety practices.
• Experience in a luxury hotel or hospitality environment is an advantage.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Strong sense of responsibility, attention to detail, and commitment to cleanliness.
• Willingness to work flexible hours, including shifts, weekends, and holidays.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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