Stay In Office Assistant

ETERNAL COVENANT MEMORIAL PARK; Floridablanca; On-site; PHP 167,000 - 279,000; Full time

Job summary

ETERNAL COVENANT MEMORIAL PARK in Floridablanca, Pampanga seeks a Stay In Office Assistant to provide essential administrative support and maintain smooth on-site operations.

As a full-time role, you will manage front desk, handle inquiries, coordinate ceremonies, and assist with general office duties while upholding high standards of service and confidentiality in a respectful, team-oriented environment.

Qualifications

• Proven experience in administrative or office support roles, ideally in property, real estate or customer service.
• Excellent organisational and time management skills with the ability to multitask.
• Strong written and verbal communication in English; additional language skills are beneficial.
• Proficiency in Microsoft Office applications and general computer literacy.

Responsibilities

• Manage reception and front desk operations, greeting visitors and directing them to appropriate departments or services.
• Answer telephone enquiries and direct calls to relevant staff members or departments.
• Maintain accurate and organised filing systems for records, documentation and administrative materials.
• Process administrative paperwork including registration forms, service requests and visitor information.
• Provide information to visitors regarding memorial park facilities, services and offerings.
• Coordinate scheduling and bookings for ceremonies, services and facility usage.
• Perform general office duties including data entry, word processing and preparing correspondence.
• Maintain office supplies inventory and place orders as needed.
• Support communication between departments and ensure smooth information flow.
• Ensure the office environment is clean, organised and welcoming to visitors.
• Assist with administrative tasks for events and special occasions held at the memorial park.

Skills

Administrative experience

Organisational skills

Communication skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the role

We are seeking a dedicated Stay In Office Assistant to join the administrative team at Eternal Covenant Memorial Park. This is a full-time position based in Floridablanca, Pampanga. In this role, you will be responsible for providing essential administrative support to ensure the smooth day-to-day operations of our memorial park facility. You will be expected to maintain an on-site presence to effectively manage office operations, visitor inquiries, and administrative tasks throughout your working hours. This position is crucial to maintaining our high standards of service and organisation.

Key responsibilities

• Manage reception and front desk operations, greeting visitors and directing them to appropriate departments or services
• Answer telephone enquiries and direct calls to relevant staff members or departments
• Maintain accurate and organised filing systems for records, documentation and administrative materials
• Process administrative paperwork including registration forms, service requests and visitor information
• Provide information to visitors regarding memorial park facilities, services and offerings
• Coordinate scheduling and bookings for ceremonies, services and facility usage
• Perform general office duties including data entry, word processing and preparing correspondence
• Maintain office supplies inventory and place orders as needed
• Support communication between departments and ensure smooth information flow
• Ensure the office environment is clean, organised and welcoming to visitors
• Assist with administrative tasks for events and special occasions held at the memorial park

What we're looking for

• High school diploma or equivalent; additional administrative qualifications or certifications are advantageous
• Proven experience in administrative or office support roles, ideally within the property, real estate or customer service sectors
• Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously
• Strong written and verbal communication skills in English; additional language proficiency is beneficial
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general computer literacy
• Professional demeanour with excellent customer service and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Flexibility and reliability with a willingness to remain on-site during assigned working hours
• Attention to detail and commitment to maintaining accurate records
• Positive attitude and ability to work collaboratively with team members

What we offer

Eternal Covenant Memorial Park is committed to providing a supportive and professional work environment for all employees. We offer competitive remuneration commensurate with experience and qualifications. As a full-time team member, you will benefit from a stable, secure position with opportunities to develop your administrative skills and gain valuable experience in the real estate and property services sector. We foster a workplace culture that values respect, dedication and professional growth. We encourage team collaboration and provide a supportive environment where your contributions are recognised and appreciated.

About us

Eternal Covenant Memorial Park is a distinguished memorial park located in Floridablanca, Pampanga, dedicated to providing dignified and compassionate services to families during their times of remembrance. We are committed to maintaining beautiful, peaceful facilities and delivering exceptional customer care. Our organisation values integrity, professionalism and respect for our visitors and their families. We strive to create a welcoming environment where families can honour their loved ones with dignity and tranquillity. As part of our team, you will contribute to our mission of providing meaningful and respectful memorial services to the community.