Start Your Next Chapter! | Customer Service Jobs Up to 25K

Concentrix Philippines; Mandaluyong; Presencial; PHP 254.000 - 304.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth and development

Training and skills development

Supportive and professional working环境

Opportunities to enhance customer serv

Descripción de la vacante

Concentrix Philippines in Mandaluyong is seeking a Customer Service Representative to handle inbound/outbound calls and assist customers with account-related inquiries. This onsite role at SM Megamall offers a monthly salary up to PHP 25,000 and a supportive work environment.

You should have at least a high school diploma, good English, basic computer skills, and a willingness to work on a shifting schedule. Training and development opportunities are provided to grow your customer service career.

Formación

• High School or Senior High School graduate.
• Good English communication and interpersonal skills.
• Basic computer navigation skills.
• Strong problem-solving abilities and customer service orientation.
• Willing to work on a shifting schedule.
• Willing to work onsite in SM Megamall, Mandaluyong.

Responsabilidades

• Handle customer inquiries and concerns through inbound and/or outbound calls.
• Provide accurate information and effective solutions to customer concerns.
• Deliver excellent customer service while maintaining professionalism.
• Document customer interactions and update customer records accurately.
• Assist customers with account-related inquiries and service requests.
• Meet individual and team performance targets.

Conocimientos

English proficiency

Interpersonal skills

Computer basics

Problem solving

Customer service

Shift work

Educación

High School diploma

Descripción del empleo

Customer Service Representative (CSR) – SM Megamall | Up to 25K* Monthly

Build your career with us! We are looking for enthusiastic and customer-oriented individuals to join our growing team in SM Megamall, Mandaluyong. Enjoy a competitive salary package of up to 25K Monthly* while developing your skills in a professional and supportive work environment.

Job Responsibilities:

• Handle customer inquiries and concerns through inbound and/or outbound calls.
• Provide accurate information and effective solutions to customer concerns.
• Deliver excellent customer service while maintaining professionalism.
• Document customer interactions and update customer records accurately.
• Assist customers with account-related inquiries and service requests.
• Meet individual and team performance targets.

Qualifications:

• At least High School or Senior High School Graduate.
• Good English communication and interpersonal skills.
• Basic computer navigation skills.
• Strong problem-solving abilities and customer service orientation.
• Willing to work on a shifting schedule.
• Willing to work onsite in SM Megamall, Mandaluyong.

What We Offer:

• Competitive salary package of up to 25K* Monthly.
• Career growth and development opportunities.
• Training and skills development.
• Supportive and professional working environment.
• Opportunities to enhance your customer service skills.

Work Location: SM Megamall, Mandaluyong
Position: Customer Service Representative (CSR)
Salary Package: Up to PHP 25,000* Monthly