Start ASAP: Pure Non-Voice Data Entry with Growth & Benefits

Caldwell Communications; Antipolo; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO with 2 free beneficiaries on Day 1

Shift options (Day/Mid/Night)

Incentives and Signing Bonuses

Free coffee and biscuits

Retirement/Life Insurance

Job summary

Caldwell Communications is seeking dedicated customer support agents to join our day, mid, or night shifts. You will follow standard procedures, resolve issues on the first call when possible, and escalate complex problems per client guidelines.

No BPO experience is required; high school graduates or ALS are accepted. We offer a competitive salary, fast career growth, and benefits including HMO for you and a beneficiary, plus work-life balance.

Qualifications

• No prior BPO experience required.
• High school graduate (Old curriculum) or ALS graduate.
• Excellent phone etiquette and verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.
• Be part of a growing team and enjoy work-life balance!

Responsibilities

• Follow standard operations and procedures.
• Recognize and escalate priority problems in accordance with Client standards.
• Ensure one call resolution prioritizing customer satisfaction.
• Perform basic troubleshooting when necessary.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Education

High School Graduate (Old curriculum) / ALS Graduate

Job description

Caldwell Communications is seeking dedicated customer support agents to join our day, mid, or night shifts. You will follow standard procedures, resolve issues on the first call when possible, and escalate complex problems per client guidelines.

No BPO experience is required; high school graduates or ALS are accepted. We offer a competitive salary, fast career growth, and benefits including HMO for you and a beneficiary, plus work-life balance.