Staff

2GO Group, Inc.; Canlandog; On-site; PHP 167,000 - 234,000; Full time

Job summary

2GO Group, Inc. is seeking an Operations Staff member to ensure accurate processing and validation of Proof of Delivery (POD) documents, supporting billing and liquidation requirements.

You will coordinate with On-Site Representatives, Documentation, and Customer Service to resolve discrepancies and keep POD records up to date. Ideal candidates have 1-2 years in similar roles, basic office software skills, and a collaborative, proactive approach.

Qualifications

• Must have basic office software skills.
• Experience in document handling is preferred.
• Strong attention to detail and accuracy.
• Good communication and teamwork.

Responsibilities

• Encode, validate, and process PODs.
• Send updates on POD status.
• Coordinate with On-Site Representatives on PODs.
• Monitor timely submission of PODs.
• Coordinate with Documentation and Customer Service on problematic PODs.
• Update Zealit for reefer and ISO tank transactions.

Skills

POD processing

Data entry

Attention to detail

Teamwork

Education

College degree

Tools

MS Office

Documentation systems

Job description

1 - 3 Years

Regular

Here’s the difference you’ll make

The Operations Staff is responsible for the timely andaccurate processing, validation, monitoring, and safekeeping of Proof ofDelivery (POD) documents to support billing and liquidation requirements. Therole coordinates with On-Site Representatives, Documentation, Customer Service,and other concerned parties to ensure complete and properly accomplished PODs,timely resolution of discrepancies, and accurate updating of relevanttransactions in the system

What you’ll do

• Responsiblefor encoding, validating, and processing PODs.
• Sendsupdates on PODs.
• Coordinateswith On-Site Representatives regarding all PODs.
• Monitorsthe timely submission of all PODs.
• Routesthe messenger for the liquidation of PODs.
• Ensuresthat all PODs are properly filled out and signed.
• Updatesand reminds On-Site Representatives of all billing requirements.
• Ensuresthat all liquidation PODs are returned to the Documentation Department assoon as possible.
• Coordinateswith the Documentation Department and Customer Service regarding allproblematic PODs.
• UpdatesZealit for reefer van and ISO tank transactions.

You’ll thrive in this role if you

Educational Background

• Mustbe a college graduate of any course. A technical background is anadvantage.

Professional Experience

• Atleast 1 to 2 years of experience in the same industry.

Competencies, Skills, Knowledge and Abilities

• Goodteam player with the ability to work collaboratively with others.
• Demonstratesinitiative and takes ownership of assigned tasks.
• Displaysa positive and professional attitude toward work.
• Computerliterate and proficient in basic office applications.

What’s In It For You at 2GO?

Own work that matters. You are trusted to deliversafe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported. You work in a team-firstenvironment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized forraising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond.Receive and enjoy competitive compensation, performance bonuses, incentives,travel perks, Day 1 access to health and wellness programs and paid time offdesigned to support your well-being.

Job Snapshot

Updated Date

22-Sep-2026

Job ID

Job_367

Department

Operations Visayas

Location