Sta Rosa CSR - US/UK/AU Support, Growth & Perks

Afni Philippines, Inc.; Laguna; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

HMO for dependents

Medical reimbursement

Life insurance

Paid training

Growth opportunities

Job summary

Afni Philippines, Inc. invites applicants for Customer Service Representatives to support our company in Sta Rosa, Laguna. You will handle inbound/outbound calls and chats, delivering friendly, accurate service while upholding security and quality standards.

The role requires at least 12 months of BPO experience, a high school diploma, and strong communication, learning agility, and NBI clearance. Training is provided, with opportunities for growth in a paperless, compliant environment.

Qualifications

• At least 12 months of BPO experience handling English-Speaking Accounts (US/UK/AU)
• At least a high school diploma
• Strong communication skills (conversational, confident, spontaneous, relational)
• Strong comprehension and learning agility
• Able to work in a paperless environment with stringent information security measures
• Must be able to provide NBI clearance before start date

Responsibilities

• Deliver excellent customer service through customer interactions in US/UK/AU accounts

Skills

Customer service

Communication skills

Learning agility

NBI clearance

Education

High school diploma

Job description

Afni Philippines, Inc. invites applicants for Customer Service Representatives to support our company in Sta Rosa, Laguna. You will handle inbound/outbound calls and chats, delivering friendly, accurate service while upholding security and quality standards.

The role requires at least 12 months of BPO experience, a high school diploma, and strong communication, learning agility, and NBI clearance. Training is provided, with opportunities for growth in a paperless, compliant environment.