Customer Service Specialist (US/UK/AU) - Growth & Benefits

Afni, Inc.; Laguna; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

HMO coverage

Medical reimbursement

Life insurance

Paid training

Career growth

Job summary

Afni Philippines is seeking Customer Service Representatives to support our team in Sta Rosa, Laguna. In this role, you'll use your customer interaction skills to deliver excellent service.

We offer up to PHP 24,000 monthly plus a PHP 9,000 performance incentive, free HMO for up to 4 dependents, PHP 10,000 annual medical reimbursement, life insurance, paid training, and strong growth opportunities.

Qualifications

• At least 12 months of BPO experience handling English-speaking accounts (US/UK/AU).
• High school diploma or equivalent.
• Strong communication skills: conversational, confident, spontaneous, relational.
• Good comprehension and learning agility.
• Able to work in a paperless environment with strict information security measures.
• Must provide NBI clearance before start date.

Responsibilities

• Deliver excellent customer service through customer interactions.

Skills

BPO experience

English communication

Learning agility

Security compliance

Education

High school diploma

Job description

Afni Philippines is seeking Customer Service Representatives to support our team in Sta Rosa, Laguna. In this role, you'll use your customer interaction skills to deliver excellent service.

We offer up to PHP 24,000 monthly plus a PHP 9,000 performance incentive, free HMO for up to 4 dependents, PHP 10,000 annual medical reimbursement, life insurance, paid training, and strong growth opportunities.