US/UK CSR - Growth, HMO, Training & Perks

AFNI PHILIPPINES, INC.; Quezon City; On-site; PHP 229,000 - 274,000; Full time

Benefits offered by this job

HMO for dependents (up to 4)

Annual medical reimbursement PHP 10,00

Life Insurance

Paid leaves

Paid training

Unlimited growth opportunities

Job summary

Afni Philippines is seeking Customer Support Representatives to join our team at SM Fairview, Quezon City. You will leverage your customer interaction skills to deliver outstanding service and support for our international accounts (US/UK/AU).

The role includes performance incentives and comprehensive benefits. Eligible candidates will have at least 12 months of BPO experience, a high school diploma, strong communication abilities, and the ability to work in a paperless, security-conscious

Qualifications

• 12 months of BPO experience handling an international account (US/UK/AU)
• High school diploma or equivalent
• Strong communication skills: conversational, confident, spontaneous, relational
• Excellent comprehension and learning agility
• Ability to operate in a paperless environment with strict information security compliance
• NBI clearance required before start date

Responsibilities

• Deliver excellent customer service through customer interactions
• Handle inquiries and assist customers in a professional manner
• Contribute to customer satisfaction and retention

Skills

Communication skills

Customer service

BPO experience

NBI clearance

Education

High school diploma

Job description

Afni Philippines is seeking Customer Support Representatives to join our team at SM Fairview, Quezon City. You will leverage your customer interaction skills to deliver outstanding service and support for our international accounts (US/UK/AU).

The role includes performance incentives and comprehensive benefits. Eligible candidates will have at least 12 months of BPO experience, a high school diploma, strong communication abilities, and the ability to work in a paperless, security-conscious