SRE People Manager — 24x7 Operations & Talent Growth

Maestro BPO OPC; Cebu City; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Maestro BPO OPC is seeking an experienced Engineering People Manager to lead a pod of 8–12 site reliability engineers in a 24x7 environment. You will guide growth, performance, behavior and wellbeing, shaping the path from junior to senior levels while ensuring reliable service delivery.

You will own staffing, training, shift planning and promotion cases, drive capability across Linux, Kubernetes, cloud and observability stacks, and coach engineers through feedback and difficult conversations.

Qualifications

• 5+ years in SRE or DevOps with 2+ years as a people manager or team lead.
• Technical baseline to coach junior and mid-level engineers.
• Proficient with Linux, Kubernetes, a public cloud, an observability stack and incident processes.
• Evidence of coaching capability and successful engineers progression.
• Willingness to rotate shift bands, including night shift, within the pod.

Responsibilities

• Manage a pod of 8–12 SRE/DevOps engineers across growth, performance, behavior and wellbeing.
• Lead weekly 1:1s, performance cycles, goal setting and development plans.
• Own capability delivery, training plans and scheduling seats in the rota.
• Handle onboarding, shift management and overtime control for the team.
• Identify successors, build promotion cases and align input from tech leads.

Skills

People management

Coaching

Shift planning

Training & capability development

Performance management

Education

Bachelor's degree in CS/Engineering or equivalent

Tools

Linux

Kubernetes

Public cloud

Observability stack

Incident management

Job description

Maestro BPO OPC is seeking an experienced Engineering People Manager to lead a pod of 8–12 site reliability engineers in a 24x7 environment. You will guide growth, performance, behavior and wellbeing, shaping the path from junior to senior levels while ensuring reliable service delivery.

You will own staffing, training, shift planning and promotion cases, drive capability across Linux, Kubernetes, cloud and observability stacks, and coach engineers through feedback and difficult conversations.