Sr Manager Sales Operations

Ingram Micro; Manila; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

Ingram Micro is seeking a results-driven leader to develop and optimize sales process strategies across the customer lifecycle. The role requires leading large, cross-functional teams and guiding the evaluation, implementation, and continuous improvement of sales programs to boost efficiency and business performance.

The ideal candidate has extensive leadership experience, strong communication skills, and a track record of driving operational excellence in SaaS or technology product environments.

Qualifications

• 8+ years of functional experience, including at least 5 years in a leadership role.
• Excellent communication and stakeholder management skills.
• Proven ability to influence strategic decisions and drive business impact.
• Experience recommending and implementing department processes to improve operational excellence.

Responsibilities

• Develop and optimize sales process strategies to improve efficiency and performance.
• Lead cross-functional teams through evaluation, implementation, and continuous improvement of sales programs.
• Oversee the customer lifecycle activities: lead generation, onboarding, activation, lead management, pipeline management, and closing strategies.
• Drive organizational objectives by contributing to operational plans and business strategies.

Skills

Leadership

Strategic planning

Sales process optimization

Stakeholder management

SaaS/tech sales experience

Vendor onboarding

Job description

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

Overview

Responsible for developing and optimizing sales process strategies to improve efficiency and business performance. Leads the evaluation, implementation, and continuous improvement of sales programs and processes across the customer lifecycle, including lead generation, activation and onboarding, lead management, account prioritization, pipeline management, and closing strategies.

What you bring to the role

• Proven experience leading large, cross-functional teams composed of experienced professionals, supervisors, and people managers.
• Ability to contribute to the development of operational plans and business strategies that support organizational objectives.
• Demonstrated capability to influence and provide input on strategic decisions impacting the functional area.
• Experience recommending, implementing, and continuously improving department-specific processes, policies, and best practices to drive operational excellence.

Qualifications

• Minimum of 8 years of functional experience, including at least 5 years in a position-specific role.
• Minimum of 5 years of leadership experience, with a strong preference for managing through subordinate managers.
• Demonstrated mastery of the subject matter, with a proven ability to drive significant business impact and contribute to organizational success.
• Excellent communication, stakeholder management, and sales acumen.
• Experience managing and/or selling SaaS, AI, or other technology products is highly desirable.
• Background in vendor or client onboarding, implementation, and activation is highly preferred.

Requirements