Sr. Manager, Sales Operations

Ingram Micro Philippines BPO LLC; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Ingram Micro Philippines BPO LLC is seeking a seasoned Sales Operations leader to design and optimize sales process strategies across the customer lifecycle, from lead generation to closing.

The role requires guiding large, cross-functional teams, shaping operational plans, and driving continuous improvement of programs and processes to boost efficiency and performance.

Join a company that values people who believe in what they're doing and shapes tomorrow through technology.

Qualifications

• 8+ years of functional experience in sales operations or similar.
• Experience leading cross-functional teams and managing managers.
• Proven ability to influence strategic decisions and optimize processes.

Responsibilities

• Develop and optimize sales process strategies across the customer lifecycle.
• Evaluate, implement, and improve sales programs and processes.
• Lead cross-functional teams to drive efficiency and performance.
• Contribute to operational plans and business strategies.

Skills

Leadership

Cross-functional collaboration

Strategic planning

Sales acumen

SaaS/AI knowledge

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: Overview

Responsible for developing and optimizing sales process strategies to improve efficiency and business performance.

Leads the evaluation, implementation, and continuous improvement of sales programs and processes across the customer lifecycle, including lead generation, activation and onboarding, lead management, account prioritization, pipeline management, and closing strategies.

What you bring to the role

• Proven experience leading large, cross-functional teams composed of experienced professionals, supervisors, and people managers.
• Ability to contribute to the development of operational plans and business strategies that support organizational objectives.
• Demonstrated capability to influence and provide input on strategic decisions impacting the functional area.
• Experience recommending, implementing, and continuously improving department-specific processes, policies, and best practices to drive operational excellence.

Qualifications

• Minimum of 8 years of functional experience, including at least 5 years in a position-specific role.
• Minimum of 5 years of leadership experience, with a strong preference for managing through subordinate managers.
• Demonstrated mastery of the subject matter, with a proven ability to drive significant business impact and contribute to organizational success.
• Excellent communication, stakeholder management, and sales acumen.
• Experience managing and/or selling SaaS, AI, or other technology products is highly desirable.
• Background in vendor or client onboarding, implementation, and activation is highly preferred.

With us, you’ll make technology happen in surprising ways.

It’ll be a fun journey!

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.