Sr. Account Executive-Events

CraftShack PH; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

CraftShack PH is seeking a Sr. Account Executive to coordinate day-to-day activities with AEs, manage accounts from ideation to execution, and serve as the bridge among clients, creatives, implementation teams and suppliers.

The role focuses on building long-term client relationships, addressing needs, and resolving queries or complaints promptly while keeping projects on time and within budget.

Qualifications

• Bachelor’s degree in business, marketing, sales, economics or related field.
• 3–5 years of experience as AE or Sr. AE in same or similar industry.
• Excellent verbal and written communication in English and Filipino.
• Able to communicate, present, negotiate and influence stakeholders at all levels.

Responsibilities

• Supervise and coordinate day-to-day activities with assigned Accounts Executives.
• Manage accounts and projects from ideation to execution.
• Act as a link between clients, creatives, implementation teams and suppliers.
• Build and maintain long-term client relationships and identify growth opportunities.
• Respond to queries and complaints in a timely manner and manage budgets.
• Prepare quick sheets, job orders, reports, and monitoring sheets to ensure on-time delivery.

Skills

Communication

Negotiation

Stakeholder management

Time management

Interpersonal skills

Presenting

Education

Bachelor’s degree in business, marketing, sales, economics or related field

Tools

MS Office

Google Workspace

Zoom

MS Teams

Job description

The Sr. Account Executive (Sr. AE) is responsible for supervising and coordinating day-to-day activities with assigned Accounts Executives (AE), which includes managing accounts and projects assigned from ideation to execution, and acting as a link between the clients, creatives team, implementation team, and suppliers, The role entails building and maintaining strong and long-term business relations with clients by effectively meeting their needs and efficiently handling queries and complaints in a timely manner.

Duties and Responsibilities:

• Reports to assigned supervising officers - Account Managers, Account Directors, and up
• Oversees, supervises, coordinates, and works with assigned AE’s
• Manages existing accounts, builds and maintains long-term business relations with current clients to identify opportunities for account growth
• Assists supervising officers in creating cost estimates, negotiating contracts, and managing budgets
• Meets and remains in close communication with clients to assist them with their needs and specifications
• Serves as the link between the client, creatives team, implementation team, and suppliers
• Actively generate quality leads using different channels to identify potential clients and business opportunities
• Presents and discusses ideas, creative concepts, and updates with clients and assists them in developing campaigns
• Collaborates with and briefs creatives team to design creative concepts on behalf of the clients
• Creates quick sheets, job orders, reports, and monitoring sheets to ensure projects are completed on time and within budget
• Responds to complaints, resolves issues, and addresses delays in projects
• Stays up-to-date with the latest trends, strategies, and technologies in the industry
• Performs other work as assigned

Requirements:

• Must have a bachelor’s degree in business, marketing, sales, economics or any related field
• Has at least 3-5 years of solid experience as AE or Sr. AE in the same or similar industry
• Can effectively communicate, present, negotiate, and influence key stakeholders at all levels of an organization including executive and senior level
• Is keen on details and organized
• Is good at prioritizing and time management
• Has excellent verbal and written communication skills in English and Filipino
• Has good interpersonal and relationship management skills, including the ability to build rapport with both clients, suppliers, and peers
• Has excellent skills in MS Office, Google Workspace, Zoom, MS Teams, and other online meeting and working platforms
• Can work in a fast-paced environment and flexible hours