SPL IMT SPECIALIST

Hammerjack Pty Ltd; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

UPS is seeking an Administrative professional to manage operational support and inventory for Post Sales SPLUS clients. The role involves daily customer contact, process documentation, escalation handling, and back-office inventory tasks across US, Canada and Latin America.

Responsibilities include setting up and maintaining order and inventory modules for each customer, conducting daily inventory control, and performing RCCA reviews.

Responsibilities

• Warehouse Special Projects
• Set up and Maintain Order Entry Module Specifics for each Customer
• Set up and Maintain Inventory Module Specifics for each Customer
• Inventory Research and Reconciliation
• Daily Inventory Control
• System Adjustments on incorrect On Hand Balances (after Research & Reconciliation)
• Warehouse Resource for Instructions, Training, and Go-To Support
• Customer Annual and/or Performance Driven Physical Inventories
• Call Center Resource for Instructions and Go-To Support
• Customer One-Stop-Shopping Escalation Point
• Customer Ad-Hoc Reporting Requests
• Customer Operational Change Notifications
• Operational Compliance Conference Calls

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Administrative position responsible for the overall operational support and inventory management of assigned Post Sales SPLUS clients. Day-to-day customer contact for business requirements, operational process development and documentation, escalation management and RCCA review, special projects/requests, and inventory management. Has multiple accounts of average complexity and provides backup support for other employees as needed. Countries Covered: US, Canada and Latin America

Responsibilities Includes But Not Limited To

• Warehouse Special Projects
• Set up and Maintain Order Entry Module Specifics for each Customer
• Set up and Maintain Inventory Module Specifics for each Customer
• Inventory Research and Reconciliation
• Daily Inventory Control
• System Adjustments on incorrect On Hand Balances (after Research & Reconciliation)
• Warehouse Resource for Instructions, Training, and Go-To Support
• Customer Annual and/or Performance Driven Physical Inventories
• Call Center Resource for Instructions and Go-To Support
• Customer One-Stop-Shopping Escalation Point
• Customer Ad-Hoc Reporting Requests
• Customer Operational Change Notifications
• Operational Compliance Conference Calls

Employee Type

Permanent

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