Inventory & Post-Sales Operations Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

UPS is seeking an Administrative professional to manage operational support and inventory for Post Sales SPLUS clients. The role involves daily customer contact, process documentation, escalation handling, and back-office inventory tasks across US, Canada and Latin America.

Responsibilities include setting up and maintaining order and inventory modules for each customer, conducting daily inventory control, and performing RCCA reviews.

Responsibilities

• Warehouse Special Projects
• Set up and Maintain Order Entry Module Specifics for each Customer
• Set up and Maintain Inventory Module Specifics for each Customer
• Inventory Research and Reconciliation
• Daily Inventory Control
• System Adjustments on incorrect On Hand Balances (after Research & Reconciliation)
• Warehouse Resource for Instructions, Training, and Go-To Support
• Customer Annual and/or Performance Driven Physical Inventories
• Call Center Resource for Instructions and Go-To Support
• Customer One-Stop-Shopping Escalation Point
• Customer Ad-Hoc Reporting Requests
• Customer Operational Change Notifications
• Operational Compliance Conference Calls

Job description

UPS is seeking an Administrative professional to manage operational support and inventory for Post Sales SPLUS clients. The role involves daily customer contact, process documentation, escalation handling, and back-office inventory tasks across US, Canada and Latin America.

Responsibilities include setting up and maintaining order and inventory modules for each customer, conducting daily inventory control, and performing RCCA reviews.