Auxiliar de Atencion a Cliente

UPS; Mexico; On-site; PHP 1,880,000 - 2,820,000; Full time

Job summary

UPS is seeking a customer service professional to provide outstanding support across multiple groups. The role focuses on ensuring timely and accurate handling of requests, documenting incoming information regarding customer concerns, and thoroughly investigating evidence until resolution.

This is a permanent position within a structured team environment, emphasizing reliability, attention to detail, and clear communication to maintain high service standards.

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position provides excellent customer service and supports multiple groups. He/She ensures the timely and accurate completion of projects and requests. this position documents incoming information regarding the customer’s concern and investigates all evidence until the case is completed. He/She performs other tasks as requested.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.