Specialist, Sales Development

Concentrix Corporation; Makati; Hybrid; PHP 420,000 - 620,000; Full time

Job summary

Concentrix Corporation is seeking a Specialist, Sales Development to drive outbound engagement with prospective clients in a fast-paced environment. The role focuses on selling and renewing contracts, qualifying leads, and maintaining accurate CRM data.

You will work with a team to reach market development goals, handle high-volume communications via phone and email, and leverage product knowledge to propose fitting solutions. Hybrid work options available.

Qualifications

• 2+ years of experience in customer service or sales.
• Proven track record of achieving personal and team quotas.
• Experience in high-volume calling.
• Experience working with Salesforce.com or similar CRM.
• Comfort with learning new technology and data.

Responsibilities

• Follow outbound contact schedule to reach targeted potential customers.
• Qualify leads using BANT criteria (budget, authority, need, timeline).
• Maintain CRM with up-to-date data and interactions.
• Manage high volume of daily calls and emails.
• Collaborate with Sales and Marketing to hit development goals.

Skills

Outbound calling

CRM (Salesforce)

MS Office

Customer service

Sales quota

Tools

Salesforce

MS Office

Job description

Specialist, Sales Development page is loaded## Specialist, Sales Developmentlocations: PHL Makati City - SLCtime type: Full timeposted on: Posted Yesterdayjob requisition id: R1763499Job Title:Specialist, Sales DevelopmentJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.**You Will:*** Follow outbound contact schedule to reach targeted potential customers identified through prospecting* Assess and prioritize leads from sales, trials, partners and other sources* Qualify the BANT (budget, authority, need and timeline) of leads* Help Sales and Marketing reach Market Development related goals* Help identify the best solutions for customers and how to implement those solutions* Foster trust between customers and clients* Reach mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage high volume of customer contacts through phone and email each day - majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured**You have:*** 2+ years of experience working in a customer service or sales capacity* Prior success in achievement of personal and team sales quota/goals* Experience in high-volume calling* Experience learning new technology and data* Problem solving skills* Experience learning new technology* Prior knowledge of MS Office programs* Experience working with Salesforce.com or similar CRM* Experience or willingness to work from homeLocation:PHL Makati City - SLCLanguage Requirements:Time Type:Full time# **Mission:**### Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.