Sales Trainer

Concentrix Corporation; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Concentrix Corporation in Makati City, Philippines, seeks a Sales Trainer to deliver focused training, enhance client knowledge, and drive sales performance. You will collaborate with stakeholders to develop programs, analyze outcomes, and ensure effective delivery across teams.

You have 3+ years in customer service or sales training, with CRM and MS Office proficiency. A high-volume calling background and willingness to work from home are advantageous.

Qualifications

• 3+ years of experience in customer service, training or sales roles.
• Experience delivering training to peers and teams.
• Proven ability to coach and raise performance in high-volume environments.

Responsibilities

• Deliver targeted training to improve sales processes and client knowledge.
• Partner to develop programs enhancing client sales knowledge across motions.
• Analyze data and trends to craft strategic sales plays.
• Oversee training delivery quality and outcomes.
• Track effectiveness using assessment tools and metrics.
• Maintain strong communication to foster client relationships.

Skills

Sales training

Customer service experience

Sales expertise

MS Office

CRM experience

Salesforce.com

Tools

Salesforce.com

MS Office

Job description

Sales Trainer page is loaded## Sales Trainerlocations: PHL Makati City - SLCtime type: Full timeposted on: Posted Yesterdayjob requisition id: R1763058Job Title:Sales TrainerJob DescriptionThe Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.**You Will:*** Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction* Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions* Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories* Oversee and validate the delivery and quality of provided training* Track the effectiveness of training interventions through multiple assessment tools* Work with all team members to improve sales systems to achieve a positive customer experience* Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed* Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery* Help create a culture of learning where individuals manage their own development, competence, and performance**You Have:*** 3+ years of experience working in a customer service, training or sales capacity* Expertise in training within your peer group* Experience in high-volume calling* Experience working with Salesforce.com or similar CRM* Technical skills in MS Office* Experience prioritizing concurrent projects and demonstrating project management skills* Experience demonstrating multiple strategies, platforms, and skills to varied audience* Willingness to work from homeLocation:PHL Makati City - SLCLanguage Requirements:Time Type:Full time# **Mission:**### Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.