Specialist, Org Management

Boehringer Ingelheim; Muntinlupa; On-site; PHP 600,000 - 900,000; Full time

Job summary

Boehringer Ingelheim seeks a Specialist, Org Management to support global organizational management and employee data processes in SuccessFactors. The role collaborates with the GBS HR Process Management team to ensure high-quality, compliant processes across 70+ countries and time zones.

Ideal candidates have 1–3 years of SFEC experience and 1st-2nd level Employee Data Management work, with strong data analysis, stakeholder management, and familiarity with HR systems such as SAP HCM or Workday.

Qualifications

• 1–3 years of experience with SuccessFactors Employee Central
• 1–2nd level Employee Data Management experience
• Strong knowledge in Organizational Management, data analysis & validation
• Stakeholder management experience
• Experience with Shared Services and HR systems a plus
• Proficient in Microsoft Excel and data analysis/validation
• Ability to work across countries / functions
• Willingness for flexible or shifting schedule

Responsibilities

• Creation and maintenance of MDF objects related to Organizational Management including Positions, Departments, Job Classifications, etc
• Maintenance and set up of organizational structure
• 2nd level support for maintenance and corrections of employee, employment and compensation data
• Monitor data quality in SuccessFactors and replication to ERP systems
• Support projects impacting organizational data or structure
• Improve HR services efficiency through IT solutions
• Monitor HR technology trends and drive innovation
• Assist team in learning and knowledge transfer
• Contribute to meeting KPIs and SLAs, gatekeeping tickets and task assignments
• Manage incidents and collaborate with Local/Global HR Teams and IT
• Maintain data quality and integrity across global HR Community

Skills

SuccessFactors

Employee Central

Data management

Data analysis

Excel

ServiceNow

Work across countries

SAP HCM

Workday

Tools

SAP HCM

Workday

ServiceNow

Job description

An exciting job opportunity is now open as a Specialist, Org Management in our Organizational Management (OM) Team of the HR Central Services. You will support global processes related to organizational management and employee data management within SuccessFactors. The OM team services are provided to more than 70 countries across all time zones. In close coordination with the GBS HR Process Management, the role ensures that the processes are executed in high quality and in compliance with the guidelines in all regions of the world.

The Position

An exciting job opportunity is now open as a Specialist, Org Management in our Organizational Management (OM) Team of the HR Central Services. You will support global processes related to organizational management and employee data management within SuccessFactors. The OM team services are provided to more than 70 countries across all time zones. In close coordination with the GBS HR Process Management, the role ensures that the processes are executed in high quality and in compliance with the guidelines in all regions of the world.

Duties and Responsibilities

• Creation and maintenance of MDF objects related to Organizational Management including Positions, Departments, Job Classifications, etc
• Maintenance and set up of organizational structure
• 2nd level support for the maintenance and corrections of employee, employment and compensation data whether via manual entry or mass import
• Monitor and maintain a high-level of employee data quality within SuccessFactors via regular and ad-hoc data quality checks, and ensuring successful replication of correct data to the different local ERP systems
• Support team members in initiatives / projects that have an impact on the organizational data or structure such as roll out / implementation of new modules or processes, data migration, organizational restructuring, implementation of new policies, etc
• Strive to continuously improve the efficiency and effectiveness of HR services through IT solutions
• Monitor leading practices and trends in HR technology and data governance through regular active participation in industry experience exchange groups and beyond. Strive for innovation and lean processes within HR at GBS
• Assist the team's Expert,Senior Specialists and fellow Specialists in learning and streamlining new processes for data management and corrections, as well as drive the development of expertise among the team members via knowledge transfer sessions, updating/preparing reference materials such as Use Cases, Process Guides, etc
• Contribute in consistently meeting KPIs and SLAs, improve any misses if necessary, including, but not limited to, gatekeeping tickets, resolve ageing tickets and assignment of tasks to team members while considering workloads.
• Manage incidents and issues through the use of available references, research and active collaboration with members/stakeholders from different teams such as Local and Global HR Teams, Global Process Managers and IT
• Actively maintain data quality and integrity by consistently performing existing data checks or developing new processes by utilizing available and authorized tools and platforms, as well as drive process alignment not only within the team but across the global HR Community

About our Future Employee

You should have at least 1-3 years of experience with SuccessFactors Employee Central module and 1st-2nd level Employee Data Management experience with a good working knowledge in Organizational Management, data analysis & validation, and stakeholder management.

Additionally, we are looking for:

• At least 1-3 years of professional experience in HR on as Shared Services setup
• Experience with other similar HR systems and platforms e.g. SAP HCM, Workday preferred
• Experience with ticket management systems such as ServiceNow, etc
• Proficient in Microsoft Excel and data analysis/validation
• The ability to successfully work across countries / functions
• Willingness to work on a flexible or shifting schedule (day shift / mid shift)
• Good research and analytical skills, and with continuous improvement mindset

Our Company Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.