Special Project Associate

Zohorecruit; Cebu City; On-site; PHP 335,000 - 558,000; Full time

Job summary

Level Up Talent Solutions in Cebu City, Philippines seeks a Special Projects Specialist to manage multiple client projects, ensure accuracy, and communicate with US clients. You will coordinate with various departments, monitor projects, and improve processes.

The role requires strong communication, data handling, and problem-solving skills, with responsibilities spanning client outreach, reporting, and tool updates. Graveyard shift flexibility is a plus.

Qualifications

• Proficient in using computers and navigating the internet.
• Strong written and verbal communication skills.
• Resourceful, detail-oriented and highly organized.
• Ability to multitask and prioritize to respond to clients quickly.
• Experience with Microsoft Excel functions and shortcuts.
• Able to work with minimal supervision and adapt to changing internal procedures.
• Experience in customer service is a plus; graveyard shift readiness.

Responsibilities

• Direct client communication and meeting various client demands.
• Communicate with Amazon sellers via email.
• Send MAP violation notices to authorized sellers.
• Send Nice and Cease-and-Desist letters to unauthorized sellers.
• Monitor seller listing patterns and report to client.
• Coordinate with multiple departments for tools and monitoring updates.
• Provide weekly management reports to address client issues.
• Update internal tools like spreadsheets and processes.
• Suggest improvements to current processes.
• Search for product IDs in marketplaces for tool scraping.
• Deliver other projects assigned by the US team and managers.
• Perform other related duties as assigned.

Skills

Communication

Multitasking

Detail-oriented

Organization

Customer service

Graveyard shift

Work independently

US client communication

Tools

Microsoft Excel

Job description

Cebu City, Philippines

• Industry Employment - Recruiting - Staffing
• State/Province Cebu
• Country Philippines

About Us

At Level Up Talent Solutions, we believe great work starts with feeling supported, trusted, and valued.

We are a people-focused talent company that connects skilled professionals with meaningful long-term opportunities. Our goal is to create an environment where you can do your best work, continue growing, and feel confident in the role you play within a team.

When you join Level Up Talent Solutions , you are not just filling a position. You are becoming part of a community that values clear communication, consistency, and mutual respect. We work closely with you to understand your strengths, your experience, and the type of work environment where you can thrive.

We support our talents through structured onboarding, ongoing guidance, and realistic expectations. You will always know what success looks like and who to turn to when you need support. We believe that when talents feel aligned and empowered, everyone succeeds.

At Level Up Talent Solutions, growth is not only about skills. It is about confidence, stability, and building a career you can be proud of.

We are here to help you level up.

Job Description

We are seeking a Special Projects Specialist who can manage multiple client projects, maintain consistent accuracy, and communicate directly with US clients. This role requires strong coordination, data handling, and problem-solving skills across various tasks, including client communications, project monitoring, and process improvement.

Responsibilities:

• Direct Client communication, and meeting various client demands
  
• Communicating with Amazon sellers via email
  
• Sending of MAP violation notice to authorized sellers
  
• Sending of Nice and Cease-and-Desist Letters to unauthorized sellers
  
• Monitoring seller listing pattern and reporting to client as needed
  
• Working with multiple departments for tools and monitoring updates
  
• Effectively respond to client issues that arise through management reporting weekly and
  
• Monthly
  
• Updates internal tools like spreadsheets
  
• Recommending improvements to current processes
  
• Searching for a product ID in a marketplace for tool scraping
  
• Delivers other projects assigned by the US team and the Managers
  
• Perform other related duties as assigned
  

Requirements

• Good knowledge of how to use the computer and navigate the internet
  
• Strong communication skills both verbally and in writing
  
• Resourcefulness, detail-oriented, and highly organized
  
• Strong multi-tasking skills and the ability to prioritize to quickly respond to clients and sellers
  
• Detail-oriented and highly organized
  
• Must be proficient in Excel functions and shortcuts
  
• Must be able to work with minimal supervision
  
• Must be adaptable and capable of observing frequent changes in internal and client procedures
  
• A background in customer service is a plus
  
• Able to work the graveyard shift
  
• Experience with third-party marketplaces (online commerce) is a plus