Night-Shift Special Projects Specialist (US Clients)

Zohorecruit; Cebu City; In loco; PHP 335.000 - 558.000; Tempo pieno

Descrizione del lavoro

Level Up Talent Solutions in Cebu City, Philippines seeks a Special Projects Specialist to manage multiple client projects, ensure accuracy, and communicate with US clients. You will coordinate with various departments, monitor projects, and improve processes.

The role requires strong communication, data handling, and problem-solving skills, with responsibilities spanning client outreach, reporting, and tool updates. Graveyard shift flexibility is a plus.

Competenze

• Proficient in using computers and navigating the internet.
• Strong written and verbal communication skills.
• Resourceful, detail-oriented and highly organized.
• Ability to multitask and prioritize to respond to clients quickly.
• Experience with Microsoft Excel functions and shortcuts.
• Able to work with minimal supervision and adapt to changing internal procedures.
• Experience in customer service is a plus; graveyard shift readiness.

Mansioni

• Direct client communication and meeting various client demands.
• Communicate with Amazon sellers via email.
• Send MAP violation notices to authorized sellers.
• Send Nice and Cease-and-Desist letters to unauthorized sellers.
• Monitor seller listing patterns and report to client.
• Coordinate with multiple departments for tools and monitoring updates.
• Provide weekly management reports to address client issues.
• Update internal tools like spreadsheets and processes.
• Suggest improvements to current processes.
• Search for product IDs in marketplaces for tool scraping.
• Deliver other projects assigned by the US team and managers.
• Perform other related duties as assigned.

Conoscenze

Communication

Multitasking

Detail-oriented

Organization

Customer service

Graveyard shift

Work independently

US client communication

Strumenti

Microsoft Excel

Descrizione del lavoro

Level Up Talent Solutions in Cebu City, Philippines seeks a Special Projects Specialist to manage multiple client projects, ensure accuracy, and communicate with US clients. You will coordinate with various departments, monitor projects, and improve processes.

The role requires strong communication, data handling, and problem-solving skills, with responsibilities spanning client outreach, reporting, and tool updates. Graveyard shift flexibility is a plus.