Spanish-Speaking Social Media Customer Agent (Bilingual)

Atain; Muntinlupa; On-site; PHP 268,000 - 402,000; Full time

Job summary

Atain in Alabang, Muntinlupa is hiring a customer service specialist to handle airline inquiries on social media, responding in Spanish. Candidates should be college undergraduates or graduates with a Bachelor's degree.

You will use written and spoken Spanish skills daily, with good English, and work onsite on a rotating schedule. Knowledge of social media platforms and a customer-focused mindset are essential.

Qualifications

• College undergraduate or graduate with a Bachelor's degree.
• Fluent in written and spoken Spanish.
• Good English-speaking skills with 6 months to 1 year of customer service experience.
• Strong understanding of social media platforms (Facebook, YouTube, Twitter, etc.).
• Willing to work onsite in Alabang, Muntinlupa with rotating shifts.

Responsibilities

• Handle airline customer service inquiries on social media in Spanish.
• Provide high-quality written and spoken Spanish communications.
• Coordinate with English-speaking teams to resolve issues.
• Work onsite in Alabang, Muntinlupa with rotating shifts.

Skills

Spanish language

English language

Social media knowledge

Education

Bachelor's degree

Job description

Atain in Alabang, Muntinlupa is hiring a customer service specialist to handle airline inquiries on social media, responding in Spanish. Candidates should be college undergraduates or graduates with a Bachelor's degree.

You will use written and spoken Spanish skills daily, with good English, and work onsite on a rotating schedule. Knowledge of social media platforms and a customer-focused mindset are essential.