Spanish-Speaking Customer Support Specialist

Recruitify_HR; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

Recruitify HR in the Philippines is seeking a customer support agent to handle inquiries in Spanish (and occasionally English) via phone, email, or live chat.

You will resolve complaints and provide accurate solutions, and explain products or services clearly to Spanish-speaking customers.

Document interactions, follow company policies, meet performance targets, and escalate complex issues when needed.

Qualifications

• Fluency in Spanish is required.
• Experience in handling customer inquiries or support is preferred.

Responsibilities

• Handle customer inquiries in Spanish (and sometimes English) via phone, email, or live chat.
• Resolve customer complaints and provide accurate solutions.
• Explain products or services clearly to Spanish-speaking customers.

Skills

Spanish language

Job description

Recruitify HR in the Philippines is seeking a customer support agent to handle inquiries in Spanish (and occasionally English) via phone, email, or live chat.

You will resolve complaints and provide accurate solutions, and explain products or services clearly to Spanish-speaking customers.

Document interactions, follow company policies, meet performance targets, and escalate complex issues when needed.