Bilingual Spanish/English Customer Support Pro

Recruitify_HR; Muntinlupa; On-site; PHP 402,000 - 536,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking an experienced Customer Service Specialist who can provide bilingual support in English and Spanish. You will handle inquiries, resolve issues, and maintain accurate records of interactions.

You will collaborate with team members to improve service delivery and participate in ongoing training sessions to enhance product knowledge and communication skills, ensuring a high level of customer satisfaction.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 3–5 years of customer service experience.
• Proficiency in both English and Spanish, excellent communication skills.
• Strong problem-solving abilities, customer-oriented mindset.

Responsibilities

• Handle customer inquiries and provide bilingual support in English and Spanish.
• Assist in resolving customer issues to ensure satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve service delivery.
• Participate in training sessions to enhance product knowledge and communication skills.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Education

Bachelor's degree in a relevant field

Job description

Recruitify_HR in the Philippines is seeking an experienced Customer Service Specialist who can provide bilingual support in English and Spanish. You will handle inquiries, resolve issues, and maintain accurate records of interactions.

You will collaborate with team members to improve service delivery and participate in ongoing training sessions to enhance product knowledge and communication skills, ensuring a high level of customer satisfaction.