Bilingual Customer Support Specialist (Spanish/English)

Recruitify_HR; Quezon City; On-site; PHP 360,000 - 600,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking an experienced bilingual customer service professional to support English and Spanish speakers. You will handle product inquiries, process orders, and resolve problems while maintaining accurate records.

Collaborate with cross-functional teams, stay updated on product knowledge and policies, and manage multiple inquiries in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred.
• 5–8 years of relevant experience.
• Strong communication skills in both English and Spanish.
• Ability to handle multiple inquiries in a fast-paced environment.
• Empathetic, patient, and customer-focused attitude.

Responsibilities

• Provide exceptional customer service support in both English and Spanish.
• Assist customers with product inquiries, order processing, and problem resolution.
• Maintain accurate records of customer interactions in our database.
• Collaborate with cross-functional teams to enhance customer experience.
• Stay updated on product knowledge and company policies to effectively answer customer questions.

Education

Bachelor’s degree

Tools

CRM software

Job description

Recruitify_HR in the Philippines is seeking an experienced bilingual customer service professional to support English and Spanish speakers. You will handle product inquiries, process orders, and resolve problems while maintaining accurate records.

Collaborate with cross-functional teams, stay updated on product knowledge and policies, and manage multiple inquiries in a fast-paced environment.