Bilingual Customer Support Specialist - Spanish/English

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Health Maintenance Organization (HMO)

Job summary

A leading recruitment firm in Quezon City is seeking a customer service representative to provide exceptional service in both English and Spanish. Ideal candidates are those with a bachelor's degree, who can document customer interactions accurately and demonstrate a positive attitude. This full-time on-site position requires strong interpersonal skills and the ability to handle inquiries, complaints, and product information professionally. Training provided, no prior experience necessary.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• No experience required, but customer service experience is a plus.
• Strong interpersonal skills with an emphasis on empathy.
• Fluency in Spanish and English, with the ability to communicate clearly in both languages.
• Positive attitude, patience, and a strong desire to help others.
• Ability to handle stressful situations with professionalism.

Responsibilities

• Provide exceptional customer service to clients in both English and Spanish.
• Assist customers with inquiries, complaints, and product information.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Document customer interactions and feedback accurately.
• Collaborate with team members to improve service delivery.

Skills

Customer service experience

Strong interpersonal skills

Fluency in English

Fluency in Spanish

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment firm in Quezon City is seeking a customer service representative to provide exceptional service in both English and Spanish. Ideal candidates are those with a bachelor's degree, who can document customer interactions accurately and demonstrate a positive attitude. This full-time on-site position requires strong interpersonal skills and the ability to handle inquiries, complaints, and product information professionally. Training provided, no prior experience necessary.