A leading recruitment firm is looking for a dedicated customer service representative to handle inquiries in both Spanish and English. Candidates should have at least 1 year BPO and CSR experience, and be willing to work onsite in Cebu City on a night shift. The role involves resolving customer issues and meeting performance targets. Non-Filipinos must possess a 13A Visa.
Qualifications
At least 1 year BPO experience.
At least 1 year CSR experience.
Willing to work onsite in Taguig and on a night shift.
Responsibilities
Handle customer inquiries in Spanish and English.
Resolve issues and provide excellent customer service.
Meet performance targets.
Skills
Customer service
Bilingual (Spanish & English)
Education
At least 2 years in college
Job description
On-site - Cebu 1-3 Yrs Exp Bachelor Full-time
Job Description
Handle customer inquiries in Spanish & English
Resolve issues and provide excellent customer service
Meet performance targets
Requirements
At least 1 year BPO experience
At least 1 year CSR experience
Minimum of 2 years in college (no back subjects)
Willing to work onsite in Taguig and on a night shift