Bilingual Spanish/English CSR — Service Excellence & Rewards

Recruitify_HR; Taguig; On-site; PHP 108,000 - 132,000; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency is seeking a Spanish Bilingual Customer Service Representative in Taguig. The successful candidate will assist customers in both Spanish and English, resolve inquiries, and maintain records. Requires 3-5 years of customer service experience and a diploma. Ideal candidates are empathetic, patient, and possess excellent communication skills. The position offers a full-time role with opportunities for performance bonuses, health insurance, and additional perks such as annual trips.

Qualifications

• 3–5 years of experience in customer service.
• Ability to handle multiple tasks and prioritize effectively.
• Experience in a fast-paced environment.

Responsibilities

• Assist customers in both Spanish and English across various platforms.
• Resolve customer inquiries and complaints promptly and effectively.
• Maintain detailed records of customer interactions.

Skills

Bilingual in Spanish and English

Excellent communication skills

Empathetic and patient attitude

Education

Diploma in a relevant field

Job description

A leading recruitment agency is seeking a Spanish Bilingual Customer Service Representative in Taguig. The successful candidate will assist customers in both Spanish and English, resolve inquiries, and maintain records. Requires 3-5 years of customer service experience and a diploma. Ideal candidates are empathetic, patient, and possess excellent communication skills. The position offers a full-time role with opportunities for performance bonuses, health insurance, and additional perks such as annual trips.