Spanish Bilingual Customer Service Representative. Salary upto 90K-100K.

Recruitify_HR; Taguig; On-site; PHP 1,004,400 - 1,116,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A customer service provider is looking for a Spanish Bilingual Customer Service Representative based in Taguig. Candidates should have 5-7 years of experience in customer service and be fluent in both Spanish and English. Responsibilities include providing top-notch service to customers, resolving inquiries and complaints, and documenting interactions accurately. This full-time position offers competitive compensation and potential rewards like performance bonuses and an equity incentive plan.

Qualifications

• 5-7 years of experience in customer service roles.
• Ability to handle high-volume customer inquiries and multitask effectively.
• Empathetic, patient, and solution-oriented mindset.

Responsibilities

• Provide exceptional customer service to Spanish-speaking customers.
• Resolve customer inquiries and complaints efficiently.
• Document customer interactions and feedback accurately.

Skills

Fluent in Spanish

Fluent in English

Strong communication skills

Interpersonal skills

Education

Diploma in a relevant field

Job description

Spanish Bilingual Customer Service Representative. Salary up to 90K-100K.

On-site - Taguig 5-10 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service to Spanish-speaking customers through various communication channels.
• Resolve customer inquiries and complaints efficiently and effectively.
• Assist in maintaining customer satisfaction and loyalty.
• Collaborate with team members to improve service delivery and customer experience.
• Document customer interactions and feedback accurately in the database.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 5-7 years of experience in customer service roles.
• Skills and Competencies: Fluent in both Spanish and English; strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle high-volume customer inquiries and multitask effectively.
• Qualities and Traits: Empathetic, patient, and solution-oriented mindset.
• Working Conditions: Fast-paced environment with potential for remote work opportunities.