Spa Experience Manager — Luxury Service & Growth

Fairmont Hotels & Resorts; Makati; Vor Ort; PHP 1.004.000 - 1.451.000; Vollzeit

Zusammenfassung

The Fairmont Makati in Manila seeks an experienced Spa Manager to lead all spa operations within the luxury hotel environment. You will promote and sell personalized spa experiences, coordinate across departments, and implement revenue management strategies to maximize guest satisfaction and profitability.

Ideal candidates have a degree in Hospitality or Business Administration, 5+ years in spa management, and strong knowledge of Opera and MS Office.

Qualifikationen

• Five or more years of spa management experience.
• Strong knowledge of spa operations and revenue management.

Aufgaben

• Promotes and sells personalized spa experiences while coordinating across hotel departments.
• Applies revenue management strategies and market insights to maximize revenue opportunities and business performance.
• Ensures exceptional guest and member satisfaction by upholding the highest standards of safety, service excellence, and luxury hospitality.

Kenntnisse

Guest-focused service

Communication

Leadership

Ausbildung

Bachelor's degree in Hospitality or Business Administration

Tools

Opera

Microsoft Office

Jobbeschreibung

The Fairmont Makati in Manila seeks an experienced Spa Manager to lead all spa operations within the luxury hotel environment. You will promote and sell personalized spa experiences, coordinate across departments, and implement revenue management strategies to maximize guest satisfaction and profitability.

Ideal candidates have a degree in Hospitality or Business Administration, 5+ years in spa management, and strong knowledge of Opera and MS Office.