Assistant Spa Manager

Fairmont Hotels & Resorts; Makati; On-site; PHP 1,004,000 - 1,451,000; Full time

Job summary

The Fairmont Makati in Manila seeks an experienced Spa Manager to lead all spa operations within the luxury hotel environment. You will promote and sell personalized spa experiences, coordinate across departments, and implement revenue management strategies to maximize guest satisfaction and profitability.

Ideal candidates have a degree in Hospitality or Business Administration, 5+ years in spa management, and strong knowledge of Opera and MS Office.

Qualifications

• Five or more years of spa management experience.
• Strong knowledge of spa operations and revenue management.

Responsibilities

• Promotes and sells personalized spa experiences while coordinating across hotel departments.
• Applies revenue management strategies and market insights to maximize revenue opportunities and business performance.
• Ensures exceptional guest and member satisfaction by upholding the highest standards of safety, service excellence, and luxury hospitality.

Skills

Guest-focused service

Communication

Leadership

Education

Bachelor's degree in Hospitality or Business Administration

Tools

Opera

Microsoft Office

Job description

Company Description

Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement.

Company Description

Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement. Nestled within Makati’s dynamic cityscape, the hotel is housed in a stunning glass tower, seamlessly blending modern luxury with timeless elegance. Guests can enjoy skyline views, personalized service, exquisite dining, indulgent spa treatments, and world-class amenities—all curated for an unforgettable stay. Conveniently located just 12 kilometers or approximately a 15‑minute drive from Ninoy Aquino International Airport, Fairmont Makati is the perfect destination for business, leisure, and sophisticated experiences in the heart of the city.

Job Description

• Promotes and sells personalized spa experiences while ensuring seamless coordination and communication across hotel departments.
• Applies revenue management strategies and market insights to maximize revenue opportunities and business performance.
• Ensures exceptional guest and member satisfaction by upholding the highest standards of safety, service excellence, and luxury hospitality.

Qualifications

• Graduate of a degree in Hospitality or Business Administration is an asset.
• Minimum of five (5) years experience in spa management with comprehensive knowledge of Spa operations is an advantage.
• Excellent customer service skills, guest-focused with a passion for excellence.
• Strong knowledge of Opera, Microsoft Office application and spa management.