Social Welfare Officer II: Case Management & Program Support

Department of Social Welfare and Development (DSWD); Philippines; On-site; PHP 506,000 - 530,000; Full time

Job summary

DSWD Central Office is seeking a Social Welfare Officer II to support case management, SWDI administration, and data handling for 4Ps beneficiaries nationwide. You will assist CMU staff, coordinate service delivery, and provide technical guidance on case management guidelines.

The role emphasizes monitoring, reporting, and collaboration with Field Offices to ensure timely submissions and compliance with 4Ps guidelines.

Qualifications

• Bachelor's Degree in Social Work is required.
• 4 hours of relevant training
• 1 year of relevant experience
• RA 1080 (Social Work) eligibility

Responsibilities

• Assist CMU technical staff in tracking and monitoring the execution of Case Management intervention plans for 4Ps partner-beneficiaries.
• Coordinate service delivery workflows to ensure interventions are provided in a timely, effective, and responsive manner.
• Provide administrative and technical support to CMU staff in guiding field implementers on case management guidelines.
• Assist in overseeing the administration Social Welfare Development Indicator (SWDI) tool across regions.
• Support program implementation compliance based on established 4Ps Bureau guidelines.
• Serve as liaison to Field Offices (FOs) to monitor the timely submission of regional SWDI administration reports, baseline validations, and terminal assessments.
• Prepare official technical notes, feedback memoranda, and documentation required by program management.
• Assists Prepares, consolidates, and submits periodic and ad hoc accomplishment reports, technical reports, and other documentary requirements to the Division and Program Management.
• Performs other related duties and responsibilities as may be assigned by the Division Chief and the 4Ps Bureau.

Skills

Case management

Technical writing

Monitoring and evaluation

Data management

Education

Bachelor's Degree in Social Work

Tools

SWDI tool

Job description

DSWD Central Office is seeking a Social Welfare Officer II to support case management, SWDI administration, and data handling for 4Ps beneficiaries nationwide. You will assist CMU staff, coordinate service delivery, and provide technical guidance on case management guidelines.

The role emphasizes monitoring, reporting, and collaboration with Field Offices to ensure timely submissions and compliance with 4Ps guidelines.