SME Key Account Specialist: Growth & Retention (On-site)

SL Temps; Makati; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Government Mandated Benefits

Insurance Health & Wellness: HMO

Job summary

A leading telecommunications provider in the Philippines seeks a Key Account Specialist to manage and grow SME client portfolios. This role emphasizes building strong client relationships and driving revenue through upselling and customer success initiatives. Ideal candidates have a Bachelor’s degree and 2-5 years in account management or B2B sales, preferably within the telecommunications sector. The position offers a collaborative environment, encouraging proactive interactions with clients and teams.

Qualifications

• 2–5 years of experience in account management, B2B sales, or SME client handling.
• Experience in telecommunications, ISP, SaaS, or IT solutions is highly preferred.
• Proven track record in meeting or exceeding sales targets.

Responsibilities

• Manage a portfolio of SME clients across various industries.
• Act as the primary contact for day-to-day client concerns and service inquiries.
• Conduct regular check-ins and business reviews with clients.

Skills

Strong sales acumen

Relationship-building

Excellent communication

Customer success mindset

Education

Bachelor’s degree in Business, Marketing, IT, or related field

Tools

CRM platforms (e.g., Salesforce)

Microsoft Office / Google Workspace

Job description

A leading telecommunications provider in the Philippines seeks a Key Account Specialist to manage and grow SME client portfolios. This role emphasizes building strong client relationships and driving revenue through upselling and customer success initiatives. Ideal candidates have a Bachelor’s degree and 2-5 years in account management or B2B sales, preferably within the telecommunications sector. The position offers a collaborative environment, encouraging proactive interactions with clients and teams.