SME Card Program Delivery Lead: Go-to-Market & Launch

C Smart International; Manila; On-site; PHP 800,000 - 1,500,000; Full time

Job summary

C Smart International is seeking an experienced Programme Manager to lead a 12-month SME Commercial Card initiative for a Philippine bank. The role requires embedded client engagement, cross-functional delivery, governance updates and launch readiness tracking.

The ideal candidate will manage complex stakeholder networks, translate priorities into actions, and ensure timely execution across product, risk, operations and technology teams.

Qualifications

• 7–10 years of relevant experience in programme management, product delivery, banking transformation, cards/payments, consulting or financial services.
• Demonstrated experience managing cross-functional initiatives involving business, risk, operations and technology teams.
• Good understanding of card issuing commercial cards, SME banking or the payments ecosystem.
• Experience supporting product launch, card implementation, platform change or transformation programme.
• Strong stakeholder management, facilitation, executive reporting and structured problem- solving skills.
• Fluent written and spoken English and Tagalog; Tagalog is mandatory.
• Based in the Philippines and able to work onsite with client stakeholders as required.

Responsibilities

• Coordinate day-to-day programme coordination across planning, delivery, testing, launch readiness and early post-launch activities.
• Track milestones, dependencies, risks, issues and actions, ensuring timely follow-through and escalation where needed.
• Coordinate governance meetings and stakeholder updates with senior and working-level stakeholders.
• Prepare concise reporting materials to support decisions and management visibility.
• Support proposition, business case, customer segment and product-readiness activities.
• Support go-to-market planning, sales enablement, channel readiness and launch activation.
• Coordinate readiness across product, operations, channels, technology, testing, certification and go-live preparation.
• Maintain clear visibility of critical path items and scheme-related dependencies.
• Support go/no-go preparation, issue resolution, launch monitoring and handover to business-as-usual teams.
• Serve as a central coordination point across client stakeholders, internal teams, delivery squads and relevant card schemes teams.
• Identify bottlenecks, drive closure of open items and facilitate timely escalation.
• Communicate clearly in English and Tagalog across working-level and executive audiences.

Job description

C Smart International is seeking an experienced Programme Manager to lead a 12-month SME Commercial Card initiative for a Philippine bank. The role requires embedded client engagement, cross-functional delivery, governance updates and launch readiness tracking.

The ideal candidate will manage complex stakeholder networks, translate priorities into actions, and ensure timely execution across product, risk, operations and technology teams.