Skills Development - Training Associate

Chooks to Go Inc.; Pasig; On-site; PHP 335,000 - 469,000; Full time

Job summary

Chooks to Go Inc. is seeking a Training Coordinator/Trainer to conduct classroom and immersion trainings for kitchen, cashier, and dining staff. The role involves developing training materials, evaluating learning outcomes, and coordinating with the Operations Center to ensure adherence to standards.

The candidate will travel for field training, facilitate refresher sessions, and assist in staff certification processes to support consistent restaurant operations across locations.

Qualifications

• Bachelor's degree in a relevant field is required.
• 2–3 years work experience in the food industry preferred.
• Must have good communication skills both oral and written.
• Willing to travel and do field work.
• Proficient in MS Word, Excel and PowerPoint.

Responsibilities

• Conducts classroom trainings, facilitates, and evaluates immersion training for staff.
• Conducts refresher trainings as requested by the Operation Center.
• Supports Staff Certification processes and tracks certified staff.
• Implements Restaurant Operations Standards and conducts spot checks.
• Sends training reports to Operations Center and Support Centers.
• Develops and updates training procedures, policies, and forms.
• Prepares training materials and coordinates training logistics.

Skills

Communication skills

Interpersonal skills

Flexible & hardworking

Outgoing & adaptable

Training delivery

MS Word

MS Excel

PowerPoint

Travel willingness

Education

Bachelor's degree in Food & Beverage Services Management

Job description

QUALIFICATIONS:

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management, Human Resource Management, Business Studies/Administration/Management, Food Technology/Nutrition/Dietetics or equivalent

• Preferably with 2-3 years work experience in a Food Industry: As a Crew Team Leader/ Trainer in a fast food chain, Management Trainee, School Instructor, or equivalent

• Willing to travel and do field work

• Must have good communication skills both oral and written

• Must have good interpersonal skills

• Flexible and Hardworking

• Outgoing, vibrant, and can easily adapt to various situations

• With knowledge in MS Word, Excel and PowerPoint

DUTIES AND RESPONSIBILITIES:

• Conducts classroom trainings, facilitates, and evaluates 6 days immersion training for newly-hired Kitchen, Cashier and Dining Staff

• Conducts refresher trainings and other trainings as requested by the Operation Center

• Identifies, recommends, and process Staff Certification and Recognition and keeps an updated monitoring of certified staffs as needed

• Supports the Operations Center in the implementation of Restaurant Operations Standards and Requirements by conducting spot check-learning check report

• Sends training reports relevant to the Operations Center and to other Support Centers

• Cascade new and updated Operational Procedure

• Conduct Learning check/follow through during Training Visit in the store

• Participates in the development of training strategies to support organizational goals and ensures that training programs are aligned

• Take charge in the development/revision of new/existing training procedures, policies, and forms that establish guidelines for the implementation of all training-related activities

• Prepares training invitations and reproduces training notes, hand-outs, manuals, and exercises, as necessary

• Take charge in assigned training requests/schedule, ensuring adherence and alignment to established training standards

• Manages reservation and set-up of program venues, preparation of equipment, materials, and other relevant requirements by coordinating with relevant parties

• Performs other duties which may be assigned from time to time