Site Account Manager

FLSmidth; Manila; On-site; PHP 1,400,000 - 2,300,000; Full time

Benefits offered by this job

Competitive remuneration package

Flexible work schedule

Career development

Employee assistance program

Paid parental leave

Job summary

FLSmidth is seeking a proactive Site Account Manager to drive growth and nurture relationships with existing customers in the mining sector. This senior individual contributor role requires strategic thinking and hands-on sales experience.

You will develop sales plans, conduct face-to-face selling, and identify opportunities for equipment replacement and consumables. Travel up to 70% is expected to support targets and customer success.

Qualifications

• Advanced knowledge in sales, account management, or relevant technical field.
• Proven experience managing complex customer relationships with measurable growth.
• Strong problem-solving, communication, and negotiation skills.
• Ability to work independently with minimal supervision and manage projects.
• Willingness to travel up to 70%.

Responsibilities

• Develop short to medium-term sales plans to grow relationships with existing clients.
• Conduct face-to-face selling of products, services, and solutions across multiple lines.
• Identify opportunities for equipment replacement and consumables within existing installations.
• Collaborate with Solution Specialists to drive consumables and cross/up-sell.
• Engage with Field Services Engineering to expand service order intake and onsite support.
• Provide input into client retention strategies and growth plans.
• Ensure high-quality customer service and timely problem resolution.
• Promote a culture of safety for all involved in operations.

Skills

Advanced sales/account management

Relationship management

Negotiation skills

Independent work

Travel readiness

Job description

Join FLSmidth, a global leader in delivering sustainable productivity solutions to the mining industry. We are committed to innovation, safety, and long-term customer relationships, providing a dynamic and rewarding environment for professionals to grow.

We are seeking a proactive Site Account Manager to drive growth and maintain strong relationships with our existing customer base. This is a senior individual contributor role, requiring advanced knowledge, strategic thinking, and hands-on sales experience.

Key Responsibilities

• Develop short to medium-term sales plans and strategies to grow and diversify relationships with existing clients.
• Conduct face-to-face selling of a variety of products, services, and solutions across multiple lines of business.
• Identify opportunities for equipment replacement, consumables, and parts within existing customer installations to increase wallet share.
• Collaborate with Solution Specialists to drive consumables offerings and promote cross/up-sell opportunities.
• Engage with Field Services Engineering and Professional Services to expand service order intake and provide onsite support.
• Provide input into client retention strategies and growth plans for assigned accounts.
• Ensure high-quality customer service and timely problem resolution.
• Promote a culture of safety for yourself, your team, and those impacted by operational activities.

Qualifications & Skills

• Advanced knowledge in sales, account management, or relevant technical field, typically obtained through education and/or work experience.
• Proven experience managing complex customer relationships with measurable growth outcomes.
• Strong problem-solving, communication, and negotiation skills.
• Ability to work independently with minimal supervision and manage projects or processes effectively.
• Willingness to travel up to 70%.

What we offer

• Competitive remuneration package on offer.
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
• Job security in a volatile market.
• Since 1882, FLSmidth has operated successfully within a global environment.
• Development and training within a respected global OEM company.
• Access to salary packaging options to allow you to maximize your after-tax income.
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options.
• Paid Parental Leave.
• Access to a recognition and benefits platform.
• Involvement with community and charity initiatives.
• We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

FLS is a leading, full flowsheet minerals processing supplier to the global mining industry. We deliver proven technologies and services across the lifecycle of operations, and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme.