Showroom Receptionist (CSR)

Ultra Manpower Solutions Corporation

Metro Manila

On-site

PHP 201,000 - 312,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Monthly incentive

SSS/PhilHealth/Pag-IBIG

Birthday leave with pay

Transportation allowance

13th month pay

Holiday pay

Regularization after 6 months

Job summary

Ultra Manpower Solutions Corporation in Metro Manila is seeking a customer service associate to assist customers during showroom visits, explain product details, and coordinate orders with the warehouse. You will maintain accurate records and follow up with customers for a seamless experience.

The role emphasizes strong communication, problem-solving, and teamwork, with monthly incentives and competitive benefits for growth opportunities within the company.

Qualifications

Experience in furniture, home furnishings, retail sales, or other customer-facing roles is preferred
Good verbal and written communication skills
Customer-service oriented and solution-focused
Able to listen to customer needs and explain information clearly
Comfortable using computers, email, POS/payment facilities, and other standard workplace tools
Strong attention to detail and organizational skills
Able to work well with customers and internal teams

Responsibilities

Welcome and assist customers throughout their showroom visit
Understand customer needs and provide appropriate product information
Explain product features, materials, dimensions, prices, discounts, delivery options, and payment methods
Check product availability using the store inventory system
Coordinate orders and delivery details with the warehouse and delivery team
Handle customer questions, complaints, returns, and service concerns professionally
Maintain accurate customer, order, return, and follow-up records
Conduct post-purchase follow-ups with customers
Keep the showroom clean, organized, and welcoming
Work closely with sales, warehouse, and delivery teams to ensure a smooth customer experience

Skills

Customer service

Communication

Attention to detail

Teamwork

Problem solving

Tools

POS systems

Office software

Job description

About the role

Welcome and assist customers throughout their showroom visit, understand customer needs and provide appropriate product information. Explain product features, materials, dimensions, prices, discounts, delivery options, and payment methods. Check product availability using the store inventory system and coordinate orders and delivery details with the warehouse and delivery team.

Key responsibilities

Welcome and assist customers throughout their showroom visit
Understand customer needs and provide appropriate product information
Explain product features, materials, dimensions, prices, discounts, delivery options, and payment methods
Check product availability using the store inventory system
Coordinate orders and delivery details with the warehouse and delivery team
Handle customer questions, complaints, returns, and service concerns professionally
Maintain accurate customer, order, return, and follow-up records
Conduct post-purchase follow-ups with customers
Keep the showroom clean, organized, and welcoming
Work closely with sales, warehouse, and delivery teams to ensure a smooth customer experience

About you

Experience in furniture, home furnishings, retail sales, or other customer-facing roles is preferred
Good verbal and written communication skills
Customer-service oriented and solution-focused
Able to listen to customer needs and explain information clearly
Comfortable using computers, email, POS/payment facilities, and other standard workplace tools
Strong attention to detail and organizational skills
Able to work well with customers and internal teams

Benefits