Showroom Concierge & Customer Service

UltraManpower; Pasig; On-site; PHP 201,000 - 268,000; Full time

Job summary

UltraManpower is hiring a Showroom Receptionist/CSR to greet customers, provide product information, process orders, and coordinate with warehouse and delivery teams in our showroom in Metro Manila.

The ideal candidate has strong communication skills, experience in furniture or retail, and is comfortable using computers, email, POS systems, and standard workplace tools. This role follows a 10:00–19:00 schedule and onsite operation.

Qualifications

• Experience in furniture, home furnishings, retail sales, or customer-facing roles is preferred.
• Strong verbal and written communication skills.
• Customer-service oriented and solution-focused.
• Comfortable using computers, email, POS/payment facilities, and standard workplace tools.
• Strong attention to detail and organizational skills.
• Ability to work well with customers, sales, warehouse, and delivery teams.

Responsibilities

• Welcome and assist customers throughout their showroom visit
• Understand customer furniture needs and provide appropriate product information
• Explain prices, discounts, delivery options, and payment methods
• Check product availability through the store inventory system
• Coordinate orders and delivery details with the warehouse and delivery team
• Handle customer questions, complaints, returns, and service concerns
• Maintain accurate customer, order, and follow-up records
• Conduct post-purchase follow-ups
• Maintain a clean and organized showroom

Skills

Verbal communication

Written communication

Customer service

POS systems

Computer literacy

Attention to detail

Team coordination

Tools

Inventory system

Job description

UltraManpower is hiring a Showroom Receptionist/CSR to greet customers, provide product information, process orders, and coordinate with warehouse and delivery teams in our showroom in Metro Manila.

The ideal candidate has strong communication skills, experience in furniture or retail, and is comfortable using computers, email, POS systems, and standard workplace tools. This role follows a 10:00–19:00 schedule and onsite operation.