SHARED SERVICES SPECIALIST (OPEN FOR FRESH GRADUATES)

Megaworld Corporation; Quezon City; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Zusammenfassung

Megaworld Corporation is seeking a driven Shared Services Specialist to join our Quezon City and Mckinley Hill team. The role involves handling inquiries via phone, email, and chat, and providing essential administrative support across business units.

You will maintain records, support compliance, and help drive service improvements in a fast-paced environment. Open to fresh graduates, the position emphasizes strong communication, adaptability, and teamwork to deliver high-quality customer

Qualifikationen

• Strong communication and interpersonal skills essential for customer interactions.
• Ability to handle inquiries via phone, email, and chat in a professional manner.
• Comfortable using computer applications and office productivity tools.
• Flexible and adaptable to a dynamic, fast-paced environment.
• Collaborative team player with a commitment to quality service.

Aufgaben

• Serve as a primary point of contact by handling customer inquiries and concerns through phone, email, and chat.
• Provide administrative and operational support across multiple business units.
• Maintain accurate records and documentation to support compliance and efficient workflows.
• Collaborate with cross-functional teams to identify process improvements and service enhancements.
• Contribute to continuous improvement of customer service standards and shared services best practices.

Kenntnisse

Strong communication

Interpersonal skills

Customer service

Computer literacy

Adaptable

Team player

Fresh graduates welcome

Jobbeschreibung

About the Role

Megaworld Corporation is looking for a driven, service-oriented Shared Services Specialist to join our growing team based in Quezon City and Mckinley Hill, Taguig This full-time role offers an exciting opportunity to be at the heart of our operations, where you will make a meaningful impact by delivering excellent customer experiences while supporting key business functions. If you thrive in a fast-paced environment and enjoy helping others, this role is for you.

What You’ll Be Doing:

• Serve as a primary point of contact by professionally handling customer inquiries and concerns through phone, email, and chat channels

• Provide essential administrative and operational support across multiple business units

• Maintain accurate records and documentation to support compliance, efficiency, and smooth workflows

• Work closely with cross-functional teams to identify opportunities for process improvements and service enhancements

• Actively contribute to the continuous improvement of customer service standards and shared services best practices

What We’re Looking For:

• Open to fresh graduates who are eager to learn and grow in a corporate environment

• Strong communication and interpersonal skills, with a natural ability to empathize and deliver excellent customer service

• Comfortable using computer applications and office productivity tools

• Flexible, adaptable, and able to perform well in a dynamic, fast-paced setting

• A collaborative team player with a positive mindset and a strong commitment to quality and excellence