CSR- Shipping & Logistics (Open for Fresh Graduate)

E-Solutions IT Services; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Paid training and career advancement opportunities

Positive and collaborative work environment

Job summary

A customer support company seeks a Customer Service Representative to handle inquiries related to finance and accounting. The ideal candidate has a degree in Finance & Accounting or Marketing and excels in communication skills. The role offers competitive salary, supportive training, and opportunities for career advancement.

Qualifications

• Must be a College Graduate in Finance & Accounting or Marketing.
• Strong analytical and problem-solving skills are required.
• Excellent verbal and written communication skills are necessary.

Responsibilities

• Handle customer inquiries and requests related to financial transactions.
• Provide accurate information to resolve customer concerns.
• Process and verify customer account details.

Skills

Strong analytical skills

Excellent verbal communication

Excellent written communication

Problem-solving skills

Education

College Graduate in Finance & Accounting or Marketing

College undergraduate accepted with relevant experience

Job description

Overview

We are seeking a Customer Service Representative to join our team in Bridgetowne, Quezon City. This role is ideal for individuals with a background in finance, accounting, or marketing who are passionate about delivering exceptional customer support and solutions.

Responsibilities

• Handle customer inquiries and requests related to financial or account transactions
• Provide accurate and timely information to resolve customer concerns
• Process and verify customer account details in compliance with company procedures
• Document all customer interactions in the system
• Maintain a professional and customer-focused approach in all engagements

Qualifications

• College Graduate in Finance & Accounting or Marketing
• College undergraduate accepted if with experience in Accounting 101 or related financial processes
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Willing to work on shifting schedules, weekends, and holidays

What We Offer

• Competitive salary and performance-based incentives
• Paid training and career advancement opportunities
• Positive and collaborative work environment