Settlements Officer

HC Consumer Finance; Cagayan Valley; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Mobility Subsidy

Performance Bonus

HMO after 3 months of employment

Birthday Leave

Wellness Leave

Job summary

A consumer finance company seeks individuals to conduct door-to-door visits for debt collection. The role involves negotiating payment plans and addressing client inquiries. Ideal candidates will have excellent negotiation skills and a means of transportation. This position offers a range of perks including mobility subsidy, performance bonuses, and health benefits after three months.

Qualifications

• Willingness to do door-to-door client visits for debt collection.
• Ability to handle client questions and complaints effectively.
• Experience in sales or customer interaction is a plus.

Responsibilities

• Conduct door-to-door visits to clients for debt collection.
• Plan and implement strategies to recover outstanding payments.
• Negotiate payment plans or deadlines with clients.

Skills

Negotiation skills

Conflict resolution skills

Education

At least High School Graduate or finished Grade 10

Tools

Motorcycle

Bicycle

e-Bike

Car

Job description

Mag-house to house visit sa Home Credit clients to negotiate and collect payments

As part of our growth, your tasks will be the following:

• Does door to door visits to clients for debt collection efforts
• Plan a course of action to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints of client for his/her outstanding balance
• Meet company target for recoveries

You know you are the perfect fit if you have the following:

• Means of doing field visits (Motorcycle, Bicycle, e-Bike, Car, etc.)
• Excellent negotiation and conflict resolution skills
• At least High School Graduate or finished Grade 10

Be a proud member of Home Credit & enjoy the following perks!

• Mobility Subsidy
• Performance Bonus
• HMO after 3 months of employment
• Direct hire and regular employment
• Birthday Leave
• Wellness Leave