Settlements Officer

HC Consumer Finance; Albay; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Mobility Subsidy

Performance Bonus

HMO after 3 months of employment

Direct hire and regular employment

Birthday Leave

Wellness Leave

Job summary

A financial services company in the Philippines is seeking an individual for debt collection through door-to-door visits. The ideal candidate should have excellent negotiation skills and be at least a High School Graduate. Responsibilities include planning repayment actions, handling client inquiries, and meeting recovery targets. Benefits include mobility subsidies, bonuses, and health insurance after three months.

Qualifications

• Proven ability in field visits and collection.
• Strong communication skills for handling client queries.
• Must meet company targets for recoveries.

Responsibilities

• Conduct door-to-door visits for debt recovery.
• Plan actions to recover outstanding payments.
• Negotiate payment deadlines or plans.
• Address questions or complaints from clients.
• Achieve company recovery targets.

Skills

Excellent negotiation and conflict resolution skills

Conflict resolution

Field visits planning

Education

At least High School Graduate or finished Grade 10

Tools

Motorcycle, Bicycle, e-Bike, Car

Job description

Mag-house to house visit sa Home Credit clients to negotiate and collect payments

As part of our growth, your tasks will be the following:

• Does door to door visits to clients for debt collection efforts
• Plan a course of action to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints of client for his/her outstanding balance
• Meet company target for recoveries

You know you are the perfect fit if you have the following:

• Means of doing field visits (Motorcycle, Bicycle, e-Bike, Car, etc.)
• Excellent negotiation and conflict resolution skills
• At least High School Graduate or finished Grade 10

Be a proud member of Home Credit & enjoy the following perks!

• Mobility Subsidy
• Performance Bonus
• HMO after 3 months of employment
• Direct hire and regular employment
• Birthday Leave
• Wellness Leave