Settlements Officer

HC Consumer Finance; General Santos; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Mobility Subsidy

Performance Bonus

HMO after 3 months of employment

Direct hire and regular employment

Birthday Leave

Wellness Leave

Job summary

A financial services company in General Santos is looking for individuals to perform door-to-door visits for debt collection. Candidates must be at least high school graduates and possess excellent negotiation skills, along with the means to travel for field visits. This position offers mobility subsidy, performance bonuses, and other benefits after three months of employment.

Qualifications

• Must have means of doing field visits.
• Excellent negotiation skills are required.
• At least a high school graduate.

Responsibilities

• Conduct door-to-door visits for debt collection.
• Plan actions to recover outstanding payments.
• Negotiate payment deadlines or plans.
• Handle questions or complaints regarding outstanding balances.
• Meet company targets for recoveries.

Skills

Negotiation skills

Conflict resolution skills

Field visits

Customer service

Education

High School Graduate or finished Grade 10

Tools

Motorcycle

Bicycle

e-Bike

Car

Job description

Mag-house to house visit sa Home Credit clients to negotiate and collect payments

As part of our growth, your tasks will be the following:

• Does door to door visits to clients for debt collection efforts
• Plan a course of action to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints of client for his/her outstanding balance
• Meet company target for recoveries

You know you are the perfect fit if you have the following:

• Means of doing field visits (Motorcycle, Bicycle, e-Bike, Car, etc.)
• Excellent negotiation and conflict resolution skills
• At least High School Graduate or finished Grade 10

Be a proud member of Home Credit & enjoy the following perks!

• Mobility Subsidy
• Performance Bonus
• HMO after 3 months of employment
• Direct hire and regular employment
• Birthday Leave
• Wellness Leave