ServiceNow Platform Support Developer_5+ years of ServiceNow experience

AVENSYS CONSULTING INC.; Quezon City; Hybrid; PHP 1,116,000 - 2,009,000; Full time

Benefits offered by this job

Attractive benefits

Career progression

Hybrid work environment

Job summary

AVENSYS CONSULTING INC. in Quezon City is seeking a ServiceNow Platform Support Developer with 5–8+ years of IT experience, including 5+ years in ServiceNow.

This hybrid role requires 3 days in the office per week and offers exposure to platform enhancements, incident resolution, and new capability implementations across the ServiceNow platform. You will work with stakeholders, admins, architects, and support teams to ensure stable operations, including integrations via REST/SOAP and

Qualifications

• Minimum 5 years of ServiceNow experience, with 5+ years in ServiceNow across projects.
• Solid knowledge of JavaScript, Glide API, and scripting in ServiceNow.
• Experience with Flow Designer, IntegrationHub, and web services integrations.

Responsibilities

• Develop and support ServiceNow applications and modules.
• Configure workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, and catalog items.
• Troubleshoot incidents and defects; perform root cause analysis and fixes.
• Assist upgrades, patching, and platform maintenance tasks.
• Create integrations using REST and SOAP; document technical details.

Skills

ServiceNow development

JavaScript

Flow Designer

IntegrationHub

REST/SOAP integrations

CMDB knowledge

Source control

Tools

Glide API

REST API

SOAP API

Update Sets

ITSM ITOM ITAM

Job description

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking forServiceNow Platform Support Developer who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Title: ServiceNow Platform Support Developer

Work mode: Hybrid, 3 days work from office in a week

Location: Quezon City

Experience: 5-8+ Years (including 5+ years of ServiceNow experience)

Role Summary

We are seeking an experienced ServiceNow Developer to provide platform support, enhancements, defect resolution, and implementation of new capabilities across the ServiceNow platform. The candidate will work closely with business stakeholders, platform administrators, architects, and support teams to ensure platform stability and continuous improvement.

Key Responsibilities

• Develop and support ServiceNow applications and modules.
• Configure workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, and Catalog Items.
• Troubleshoot and resolve platform incidents and defects.
• Perform root cause analysis and implement permanent fixes.
• Support upgrades, patching, and platform maintenance activities.
• Develop integrations using REST, SOAP, IntegrationHub, and APIs.
• Create and maintain technical documentation.
• Participate in code reviews and follow development best practices.
• Support production deployments and change implementation activities.

Required Skills

• Strong ServiceNow platform development experience.
• JavaScript, Glide API, Script Includes.
• Flow Designer and IntegrationHub.
• Service Catalog and Request Management.
• Incident, Change, Problem Management.
• CMDB knowledge.
• REST/SOAP integrations.
• Update Sets and Source Control.

Preferred Modules

• ITSM
• ITOM
• ITAM

Certifications

• ServiceNow Certified System Administrator (CSA) preferred

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.