ITSM ServiceNow Developer_CSDM, CMDB, CSA/CAD

AVENSYS CONSULTING INC.; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Excellent base salary

Attractive company benefits

Fun and collaborative work environment

Strong career progression

Job summary

Avensys Consulting Inc. is seeking an ITSM ServiceNow Developer to implement and enhance ITSM modules, services, and integrations. You will work with Flow Designer, Workflow Editor, and IntegrationHub to deliver scalable solutions and collaborate with cross-functional teams in a dynamic IT services environment.

The role requires hands-on ServiceNow ITSM expertise, ITIL best practices understanding, and CSA/CAD certifications, with a focus on Service Portal development and CMDB governance.

Qualifications

• Strong hands-on experience in ServiceNow ITSM implementation, configuration, and development.
• Solid understanding of ITIL best practices (v3/v4).
• Deep knowledge of CSDM and CMDB data modeling concepts.
• Proficiency in JavaScript, GlideScript, HTML, CSS, and AngularJS for Service Portal development.
• Experience with Flow Designer, Workflow Editor, and IntegrationHub.
• Strong analytical, troubleshooting, and problem-solving skills.
• CSA and CAD certifications are mandatory.

Responsibilities

• Configure and support ITSM core modules: Incident, Problem, Change, Release, and Request Fulfillment.
• Manage CSDM, CMDB governance, workflow automation, testing, and stakeholder collaboration.
• Develop Service Portal solutions using JavaScript, GlideScript, HTML, CSS, and AngularJS.
• Work with Flow Designer, Workflow Editor, and IntegrationHub to implement integrations.
• Design scalable solutions and collaborate with cross-functional teams.

Skills

ServiceNow ITSM

ITIL v3/v4

CSDM & CMDB

Data modeling

JavaScript

GlideScript

HTML

CSS

AngularJS

Service Portal

Flow Designer

Workflow Editor

IntegrationHub

Analytical skills

Education

ServiceNow CSA certification

ServiceNow CAD certification

Tools

Flow Designer

Workflow Editor

IntegrationHub

Job description

About the role

ITSM ServiceNow Developer with proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

Key responsibilities

• Configure and support ITSM core modules: Incident, Problem, Change, Release, and Request Fulfillment
• Manage CSDM, CMDB governance, workflow automation, testing, and stakeholder collaboration
• Develop solutions using JavaScript, GlideScript, HTML, CSS, and AngularJS for Service Portal development
• Work with Flow Designer, Workflow Editor, and IntegrationHub
• Design scalable solutions and work effectively with cross-functional teams

About you

• Strong hands-on experience in ServiceNow ITSM implementation, configuration, and development
• Deep understanding of ITIL v3 or ITIL v4 best practices
• Strong knowledge of ServiceNow CSDM, CMDB structure, and data modeling concepts
• Technical proficiency in JavaScript, GlideScript, HTML, CSS, and AngularJS for Service Portal development
• Experience with Flow Designer, Workflow Editor, and IntegrationHub
• Strong analytical, troubleshooting, and problem-solving skills
• ServiceNow CSA and CAD certifications (mandatory)

About us

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Benefits

• Excellent base salary
• Attractive company benefits
• Fun and collaborative work environment
• Strong career progression