ServiceNow Developer - Hybrid, 5pm-2am, CSM/SPM Expert

Global Administrators Inc.; Eastern Manila District; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Fixed weekends off

HMO within first month

Insurance coverage upon regularization

Paid time off during probation

Onsite and virtual activities/events

Open door policy for feedback

Promotion from within

Growth and development opportunities

Job summary

Global Administrators Inc. in the Philippines is seeking an experienced ServiceNow Developer to design, configure, and script solutions focusing on CSM and SPM modules. You will help migrate from legacy systems, integrate APIs, and tailor workflows to Operations needs.

The role requires 5+ years in ServiceNow, strong collaboration with onshore teams, and willingness to work 5:00 PM - 2:00 AM shift. Hybrid setup; company provides PC and equipment. Location within NCR is preferred.

Qualifications

• 5+ years experience as a ServiceNow Developer (configuration + scripting).
• Strong hands-on experience with CSM and SPM modules.
• Experience in platform migrations from legacy systems to ServiceNow.
• Strong understanding of ServiceNow architecture, workflows, and integrations.
• Ability to troubleshoot and resolve technical issues effectively.

Responsibilities

• Platform Development & Implementation: Support design and development of ServiceNow SPM and CSM modules; migrate from legacy systems; configure workflows and integrations.
• Collaboration & Stakeholder Engagement: Work with onshore leadership to translate requirements into system solutions.
• System Optimization & Issue Resolution: Identify, troubleshoot, and resolve issues; assess performance and propose improvements.
• Continuous Improvement & Best Practices: Apply ServiceNow best practices; stay updated on new features in CSM and SPM.
• Additional Responsibilities: Assist in testing, deployment, documentation, and cross-functional coordination.

Skills

ServiceNow Development

CSM

SPM

APIs & Integrations

Agile / Scrum

Troubleshooting

Tools

ServiceNow

Job description

Global Administrators Inc. in the Philippines is seeking an experienced ServiceNow Developer to design, configure, and script solutions focusing on CSM and SPM modules. You will help migrate from legacy systems, integrate APIs, and tailor workflows to Operations needs.

The role requires 5+ years in ServiceNow, strong collaboration with onshore teams, and willingness to work 5:00 PM - 2:00 AM shift. Hybrid setup; company provides PC and equipment. Location within NCR is preferred.