ServiceNow AI Engineer

Triwill Group; Hinoba-an; On-site; PHP 591,000 - 986,000; Full time

Job summary

Triwill Group is seeking a ServiceNow AI Engineer for an India-based role, focusing on building AI-driven solutions to enhance enterprise workflows and customer experiences.

You will design, develop, integrate, test and support ServiceNow solutions across ITSM, ITOM, CSM and HRSD, collaborating with end users, IT teams, technical experts and stakeholders to translate requirements into scalable platforms.

Job description

Description:

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow AI Engineer based in India.

This is an exciting opportunity for a ServiceNow professional to build and implement AI-driven solutions that enhance enterprise workflows and customer experiences. You will work across the ServiceNow platform, combining software engineering expertise with artificial intelligence, automation, and advanced platform capabilities. The role involves designing, developing, integrating, testing, and supporting solutions across areas such as ITSM, ITOM, CSM, and HRSD. You will collaborate with end users, IT teams, technical experts, and business stakeholders to translate requirements into scalable solutions. Your work will also involve integrations, service mapping, event management, production support, and continuous platform improvement. You will operate in a fast-paced, collaborative environment where innovation and technical excellence are highly valued. The role also offers opportunities to expand your ServiceNow expertise through training, certifications, and exposure to complex enterprise projects.