Global ServiceNow AI Engineer & Automation Leader

Atos; Mexico; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

Atos seeks an experienced Forward Deployed AI Engineer for ServiceNow to lead development of intelligent workflows and integrations across enterprise modules. The role emphasizes building AI-powered automation, leveraging Now Assist, GenAI Skills, AI Agents, and AI Search to extend the ServiceNow portfolio on a global scale.

The position requires deep JavaScript expertise, hands-on ServiceNow development in enterprise settings, and strong collaboration with stakeholders across regions to shape

Qualifications

• 7+ years of ServiceNow development experience with automation and integrations.
• Hands-on developer in enterprise or consulting environments.
• Expertise in JavaScript Glide APIs Flow Designer Script Includes Business Rules Client Scripts UI Policies.

Responsibilities

• Design, configure, and develop solutions on the ServiceNow platform across enterprise modules and custom applications.
• Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search Predictive Intelligence, Flow Designer, Virtual Agent Develop and maintain scoped applications using ServiceNow Studio.
• Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations.
• Build AI-powered automation and conversational workflow solutions.
• Translate functional and technical requirements into scalable and efficient technical solutions.
• Ensure compliance with ServiceNow development best practices, security guidelines, and coding standards.
• Conduct unit testing, debugging, defect resolution, and technical troubleshooting.
• Participate in peer reviews and contribute to development governance standards.
• Support platform upgrades, enhancements, and release management activities.
• Develop integrations using REST/SOAP APIs, IntegrationHub, MID Server, and external enterprise systems.
• Support workflow orchestration across multiple enterprise applications.
• Participate in AI-driven automation and enterprise integration initiatives.
• Contribute to reusable integration frameworks and accelerators.

Skills

ServiceNow Development

Intelligent Workflows

Enterprise Integrations

GenAI Capabilities

JavaScript

Flow Designer

REST APIs

ServiceNow Studio

IntegrationHub

MID Server

Tools

ServiceNow Studio

IntegrationHub

MID Server

REST/SOAP APIs

Job description

Atos seeks an experienced Forward Deployed AI Engineer for ServiceNow to lead development of intelligent workflows and integrations across enterprise modules. The role emphasizes building AI-powered automation, leveraging Now Assist, GenAI Skills, AI Agents, and AI Search to extend the ServiceNow portfolio on a global scale.

The position requires deep JavaScript expertise, hands-on ServiceNow development in enterprise settings, and strong collaboration with stakeholders across regions to shape